Assistant Branch Manager

Attain Finance•Elizabethtown, KY

14d•$17 - $24•Onsite

About The Position

The Assistant Branch Manager works alongside the Branch Manager to support team leadership and deliver exceptional service to new and existing customers seeking financial solutions. The role supports branch growth and daily operations, assists with loan processes and delinquency management, and helps coach and develop team members. The position is based at 2410 Ring Road, Ste 600, Elizabethtown, KY 42701. It is full-time, Monday through Friday, 8:30 a.m. to 5:30 p.m., with evenings and weekends based on business needs or peak seasons. The hourly pay range is $17.25–$24.25; the actual offer depends on factors including location, skills, knowledge, competencies, and experience. The company describes ongoing training and development and opportunities for career advancement. Full-time employees are eligible for benefits starting on day one, including paid time off, medical, dental, vision, and other voluntary coverages. Employees may participate in the company 401(k) program with a company match beginning 30 days after hire, starting on the first of the month. Other perks include an Employee Assistance Program, Emergency Relief Fund, Attain4All, tuition reimbursement, Leadership Development Programs, and potential earnings through a Monthly Bonus Program.

Requirements

High school diploma or equivalent.
Demonstrated ability to make a positive difference in the community by assisting others through customer service, project management, or team support.
Proven ability to influence and lead others, with a focus on personal and organizational growth.
Commitment to career advancement, taking on new challenges, and continuous learning.
Experience guiding clients or stakeholders through processes and providing support and advice.
Ability to support team members’ growth and foster a collaborative and inclusive environment.

Nice To Haves

An associate or bachelor’s degree is a plus.
One to two years of experience in consumer finance, lending, or banking is preferred.

Responsibilities

Support the Branch Manager in leading the team and serving new and existing customers.
Implement marketing strategies, nurture business relationships, and support daily operations to achieve branch goals.
Assist with new and refinanced loans, ensuring compliance and providing excellent customer service.
Address delinquent accounts with care and work toward solutions that benefit the branch and customers.
Set a positive example for customer service and sales, and respond to customer concerns with empathy and professionalism.
Coach, train, and provide ongoing support to help team members reach their potential.
Participate in ongoing training and development, set personal goals, and work toward becoming part of the company’s succession plan.