Assistant Branch Manager

Regional Finance • Stockbridge, GA

1d • Onsite

About The Position

Regional Finance is hiring an Assistant Branch Manager to help deliver personal, consistent customer service through its in-person and phone-based lending operations. The role supports the company’s goal of building a national omnichannel lender and uses modern technology and AI-powered tools to simplify customer interactions. The position offers opportunities for training, professional development, and advancement into branch leadership.

The Assistant Branch Manager works toward individual and branch loan-sales goals, builds customer relationships throughout the loan lifecycle, supports team training, applies credit underwriting techniques, and manages early-stage delinquent consumer loan accounts. The role also requires accurate, compliant lending operations and clear communication about loan terms and optional products.

This is an on-site position. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM, with occasional Saturdays and late evenings potentially required based on business needs. Top performers can earn up to $72,640 per year in total compensation, including bonus. Base pay starts at $19.00 to $28.00 per hour depending on skills and experience, with the possibility of earning up to an additional $1,200 per month through the bonus program.

Requirements

• At least 3 years of experience in a performance-driven sales environment.
• Ability to handle cash payments.
• High school diploma or equivalent.
• Valid driver's license.
• Reliable, insured transportation.

Nice To Haves

• Bilingual in Spanish and English.
• Associate's or bachelor's degree.

Responsibilities

• Exceed individual and branch-level loan sales targets by driving volume and conversion through proactive customer outreach and follow-up.
• Build and maintain customer relationships throughout the full loan lifecycle and recommend tailored financial solutions.
• Assist with training and coaching new team members and contribute to a culture of growth.
• Apply credit underwriting techniques and sales tools to support informed lending decisions.
• Manage early-stage delinquent consumer loan accounts that are 1–30 days past due through outbound calls, texts, and emails, working with borrowers on payment arrangements, extensions, or other approved solutions.
• Ensure compliance, accuracy, and operational excellence in lending activities.
• Clearly explain loan terms and optional products so customers understand their options.
• Multitask and adapt to changing demands to provide timely and efficient service.

Benefits

• G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
• Optional, employee-funded C.A.R.E. Fund supporting team members facing severe emergencies.
• Health insurance, including prescription coverage.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• 401(k) plan with up to 4% matching contributions.
• 17 paid time off days plus company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED