Assistant Branch Manager

Haverty Furniture Companies, Inc•Coconut Creek, FL

8d•Onsite

About The Position

As an Assistant Branch Manager, you will partner with an experienced Havertys Manager while preparing for promotion to Branch Manager and leadership of your own Havertys Furniture Store. You will deliver world-class customer service and create a professional experience for Team Members by removing obstacles, providing support, and empowering teams. The role develops management and leadership skills through selling, coaching, training, merchandising, inventory control, and oversight of store operations. The position offers compensation of $60,000+ with bonus potential based on branch performance. Assistant Managers can earn up to $60K plus incentives. The schedule is five days per week and includes retail hours, nights, and weekends. Stores are open 10 a.m.–7 p.m. Monday through Saturday and noon–6 p.m. Sunday. Candidates should be willing to work at any Havertys location across the market; willingness and ability to relocate to other locations is preferred and may receive additional consideration. The work takes place in beautifully appointed showrooms in a fast-paced, customer-focused environment, with a business-professional dress code. Havertys offers paid comprehensive training, benefits, time off, advancement opportunities, community-giving opportunities, merchandise discounts, referral bonuses, educational financial assistance, and a health and wellness program. The role may involve occasionally lifting and moving furniture, including items weighing more than 150 pounds, with team lifting and/or available tools. It also requires maneuvering around the gallery floor, stock room, and office, as well as prolonged standing and movements such as twisting, stooping, kneeling, squatting, and bending. The employee may be asked by a supervisor to perform other duties or follow other instructions.

Requirements

Retail sales management experience.
High school diploma, GED, or equivalent required, or 1–3 years of related experience and/or training, or an equivalent combination of education and experience.
Love of sales, creating happiness for customers, and building lasting relationships.
Exceptional analytical, problem-solving, and decision-making skills.
Proven ability to motivate, influence, and inspire yourself and others.
Computer literacy.
Enjoyment of details and operational excellence.
Excellent communication skills.
Integrity, honesty, and leadership.
Ability to occasionally lift and move furniture items, some weighing more than 150 pounds, using team lifting and/or available tools.
Ability to maneuver around the gallery floor, stock room, and office.
Ability to perform prolonged standing, twisting, stooping, kneeling, squatting, and bending.
Willingness to work five days per week, including nights and weekends.
Willingness to work at any Havertys location across the market.

Nice To Haves

College education preferred.
Furniture and interior design experience are a major plus.
Ability and willingness to relocate to other Havertys locations; additional consideration is given to candidates willing to relocate.

Responsibilities

Inspire team members to bring customers’ home visions to life through the company’s Furnishing Happiness approach.
Deliver personalized design, quality home furnishings, and an outstanding customer experience while demonstrating commitment to team members.
Represent the Havertys brand through polished communication, personal appearance, and professionalism.
Demonstrate the company’s values of Customer Focus, Integrity, Quality, and Teamwork, while embracing its history and heritage.
Coach, lead, and develop teams to promote a positive and dynamic store environment.
Promote the complimentary design service.
Attract, train, and develop talent at all levels of the business.
Support the leadership team with new initiatives and training.
Deliver results with a positive attitude and respond constructively to obstacles.
Recognize and respond appropriately to complex priorities and produce detailed, operationally sound results.
Lead by example and ensure associates feel supported and inspired.
Sell, coach, train, merchandise, control inventory, and oversee store operations.
Partner with an experienced Havertys Manager while preparing for potential promotion to Branch Manager.
Work five days per week, including retail hours, nights, and weekends.
Occasionally lift and move furniture using team lifting and/or available tools, and maneuver around the gallery floor, stock room, and office.