Assistant Branch Manager
About The Position
Regional Finance is hiring an Assistant Branch Manager to serve customers in person and by phone in an on-site role. The position supports loan sales and branch performance while helping customers find suitable financial solutions throughout the loan lifecycle. It also contributes to team training and coaching, lending decisions, account collections, compliance, and efficient customer service. Top performers can earn up to $72,640 per year in total compensation, including bonus. Base pay is $19.00 to $28.00 per hour depending on skills and experience, with the opportunity to earn up to an additional $1,200 per month through individual and team performance bonuses. The schedule is Monday through Friday, 8:30 AM to 5:30 PM. Occasional Saturdays and late evenings may be required based on business needs. Regional describes opportunities for career growth and offers a training program intended to prepare top-performing Assistant Managers for Branch Manager positions.
Requirements
- At least 3 years of experience in a performance-driven sales environment.
- Ability to handle cash payments.
- High school diploma or equivalent.
- Valid driver's license and reliable, insured transportation.
Nice To Haves
- Bilingual in Spanish and English.
- Associate or bachelor's degree.
Responsibilities
- Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
- Build and maintain customer relationships throughout the loan lifecycle and recommend tailored financial solutions.
- Assist in training and coaching new team members.
- Apply credit underwriting techniques and sales tools to support informed lending decisions.
- Manage early-stage delinquent consumer loan accounts that are 1–30 days past due through outbound calls, texts, and emails, and work with borrowers on payment arrangements, extensions, or other approved solutions.
- Ensure compliance, accuracy, and operational excellence in lending activities.
- Educate customers about loan terms and optional products so they understand their options.
- Multitask and adapt to changing role demands to provide timely and efficient service.
Benefits
- Health insurance, including prescription coverage.
- Dental insurance.
- Vision insurance.
- Disability insurance.
- Life insurance.
- 401(k) plan with up to 4% matching contributions.
- 17 paid time off days plus company holidays.
- G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
- Optional, employee-funded C.A.R.E. Fund to support employees facing severe emergencies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
