Assistant Branch Manager
About The Position
Regional Finance is hiring an Assistant Branch Manager to help deliver personal customer service across its in-person and phone channels. The role supports loan sales and branch performance, builds customer relationships throughout the loan lifecycle, and helps customers understand lending options. It also assists with team training and coaching, applies credit underwriting techniques, manages early-stage delinquent accounts, and ensures lending activities are accurate and compliant. This is an on-site position. Top performers can earn up to $72,640 per year in total compensation, including bonus. Base pay starts at $19.00 to $28.00 per hour depending on skills and experience, with the opportunity to earn up to an additional $1,200 monthly through the bonus program based on individual and team performance.
Requirements
- At least 3 years of experience in a performance-driven sales environment.
- Ability to handle cash payments.
- High school diploma or equivalent.
- Valid driver's license and reliable, insured transportation.
Nice To Haves
- Bilingual in Spanish and English.
- Associate's or bachelor's degree.
Responsibilities
- Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
- Build and maintain customer relationships throughout the full loan lifecycle and recommend tailored financial solutions.
- Assist in training and coaching new team members.
- Apply credit underwriting techniques and sales tools to make informed lending decisions.
- Manage early-stage delinquent consumer loan accounts that are 1–30 days past due using outbound calls, texts, and emails; work with borrowers on payment arrangements, extensions, or other approved solutions.
- Ensure compliance, accuracy, and operational excellence in lending activities.
- Educate customers about loan terms and optional products so they understand their options.
- Multitask and adapt to changing role demands to provide timely, efficient service.
Benefits
- Health insurance, including prescription coverage.
- Dental, vision, disability, and life insurance.
- 401(k) plan with up to 4% matching contributions.
- 17 paid time off days plus company holidays.
- G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
- Optional, employee-funded C.A.R.E. Fund to support employees facing severe emergencies.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
