Assistant Branch Manager

FleetPride•Dallas, TX

25d

About The Position

The Assistant Branch Manager supports the Branch Manager with the branch’s daily operations, sales and profitability, expense and shortage control, and special projects. The role also covers core branch operations when the Branch Manager is absent. It combines employee supervision and development with hands-on parts-counter work, customer service, inventory and sales processing, facility upkeep, and equipment maintenance coordination. The position requires working around normal stock, including lifting or carrying parts over 60 pounds for up to 15% of the time; most lifting and carrying involves parts weighing 5 to 60 pounds. The work environment includes inside and outside conditions, varied temperatures, minimal chemical hazards, vibration, dust, and vehicle noise. OSHA-approved steel-toed safety shoes are required from the first day.

Requirements

High school diploma, GED, or high school equivalence certificate.
At least 3 years of experience in the heavy-duty truck parts industry, with progressively increasing responsibility.
Valid driver’s license and clean driving record.
Ability to lift or carry normal stock, including parts over 60 pounds for up to 15% of the time; most parts handled weigh 5 to 60 pounds.
OSHA-approved steel-toed safety shoes required from the first day.
Skills in monitoring performance, judgment and decision-making, personnel resource management, communication, active learning, time management, mathematics, critical thinking, and coordination.
Oral expression and comprehension, problem sensitivity, and deductive reasoning.

Nice To Haves

Associate’s degree in Business Administration.

Responsibilities

Assist with the hiring process and supervise branch employees, including counter sales, warehouse, delivery drivers, and outside sales staff.
Review work during and after completion to ensure it is performed effectively.
Help plan work schedules and assign duties to maintain adequate staffing and respond to changing workloads.
Communicate procedures and approved methods to employees and ensure they are followed.
Assist the Branch Manager with employee appraisals and documentation, performance improvement plans, and annual performance discussions.
Enforce company policies and procedures, and counsel employees on work-related activities, personal growth, and career development.
Report work-related employee injuries to the third-party administrator, Zurich, and the Safety Department.
Work at the parts counter daily to reinforce proper procedures and stay familiar with branch processes.
Ensure walk-in customers are greeted promptly and offered assistance within two minutes.
Ensure orders are filled with 100% accuracy.
Post inventory receipts and invoice sales daily.
Deposit cash receipts and process vendor invoices according to Accounting instructions.
Suggest inventory additions or deletions and update catalogues as needed.
Assist the Branch Manager in reviewing inventory reports and address negative quantities; follow up on or cancel open invoices and purchase orders.
Help establish preventive maintenance plans for equipment such as delivery trucks and forklifts, and support daily equipment inspections.
Maintain the branch’s appearance, including daily cleaning inside and outside and restocking display areas and restrooms.
Ensure the telephone is answered by the third ring and associates use a consistent answering manner.
Take responsibility for core daily branch operations when the Branch Manager is absent.
Complete special projects assigned by the Branch Manager.