Assistant Branch Manager

Eglin Federal Credit Union•Fort Walton Beach, FL

27d•Hybrid

About The Position

This position is designed to develop skills through scheduled and on-the-job training to prepare for a management role within Eglin Federal Credit Union. The Assistant Branch Manager will serve in various capacities within Branch Operations, filling in for managers, supervisors, and other staff as needed. This role involves approving loans, resolving member issues, representing the Credit Union in the community, assisting with new product development, and promoting Credit Union services. Performance is measured by decision-making, leadership, communication skills, and professional representation of the Credit Union.

Requirements

One year to three years of similar or related experience.
One to two years supervisor experience preferred.
A bachelor's degree in Management, Finance, Business Administration, Accounting or another business-related field.
Strong leadership skills.
Work involves extensive personal contact with others inside and/or outside the organization requiring excellent oral and written communication skills.
Motivating, influencing, training others and building relationships is key at this level.
Possesses solid organizational and problem-solving skills.
Proficient in information gathering and presentation techniques.
Proficient with general office equipment, to include PC, Microsoft Office, and other ancillary software.

Nice To Haves

One to two years supervisor experience

Responsibilities

Develop skills through scheduled training sessions and on-the-job training to prepare for a management position.
Serve in any capacity needed in Branch Operations as assigned to fill in for managers, supervisors, and other staff positions.
Assume the responsibilities and authority of the position being filled, to include assigning, directing, reviewing and maintaining the quality and progress of work within the department.
Assist members with loans and other services tailored to their particular financial situation.
Approve loans and modification agreements using sound judgment and within established approval authority.
Disapprove loans when warranted and refer loans to the Appeals Committee.
Serve as financial advisor for members seeking advice for the purpose of relief from credit over-extension and improving their credit scores.
Resolve member problems to the satisfaction of the member and the Credit Union.
Keep Branch Operations Manager advised at all times of member complaints or potential complaints.
Represent EFCU at Chamber of Commerce, military installation functions and other community events as requested.
Assist management in the research, planning, development, and implementation of new Credit Union products, policies and procedures.
Promote and cross-sell Credit Union products and services.
Perform other job-related duties as assigned.