Assistant Branch Manager

Airgas•Tigard, OR

14d•Onsite

About The Position

The Assistant Branch Manager provides day-to-day support to the Branch Manager across branch operations, profitability, sales growth, budgeting, gross margins, operating expenses, safety, customer service, inventory, equipment, facilities, vehicles, community relations, accounts receivable, and team alignment and personnel needs. The role may lead and support two or more employees in retail-store operations and assist with scheduling and performance management. It may also involve recruiting, supporting, and mentoring team members within the region. The position helps maintain a safe and compliant work environment, coordinates deliveries and routing with drivers, and works with the Branch Manager, ABOM, partnering Plant, sales teams, and vendors to serve customers and support branch objectives. Other duties include assisting with marketing and merchandising, order accuracy, inventory counts, receiving and inter-branch deployments, daily SAP reporting, cash reconciliation and deposits, vendor product training, associate training, and branch credits and collections. Travel to nearby Airgas locations may be required for coverage or training.

Requirements

Prefer one to three years of experience in industrial retail, inside sales, customer service, inventory control, or a related position; alternatively, equivalent experience and successful completion of the Airgas Branch Management Trainee program.
Excellent oral and written communication skills.
Strong organization, creative problem-solving, service orientation, and interpersonal skills.
Ability to influence and work independently as well as collaboratively.
Ability to work in a deadline-oriented environment and organize and prioritize multiple work assignments.
Ability to deal effectively with diverse individuals at all organizational levels.

Nice To Haves

High school degree or equivalent, with one to three years of related experience and/or training, or an equivalent combination of education and experience.
One year of prior supervisory experience or demonstrated leadership experience.
Basic product knowledge of welding, safety, gases, and hard-goods supplies.
Experience with SAP or a similar software system.
Intermediate computer skills in a Google Platform environment.

Responsibilities

Support the Branch Manager with branch operations, profitability, sales growth, budgeting, gross margins, operating expenses, safety, customer service, inventory, equipment, facilities, vehicles, community relations, accounts receivable, and personnel needs.
Lead and support two or more employees in retail operations, including compliance, retail sales, warehousing, and distribution; support scheduling and performance management.
Recruit, support, and mentor team members as needed to help the team and region reach goals.
Promote a safe work environment and comply with company safety rules, operating procedures, and applicable governmental regulations.
Coordinate deliveries and routing with drivers according to customer needs, schedules, and supply availability.
Work with the Branch Manager, ABOM, and partnering Plant to ensure delivery schedules are efficient and meet customer needs.
Participate in marketing plans and assist with sales promotions, merchandising, and displays in collaboration with Sales and Operations teams and outside vendors.
Collaborate with outside sales to ensure order accuracy and properly scheduled customer deliveries.
Assist with branch inventory, daily cycle counts, and maintaining showroom and warehouse appearance.
Assist with daily hard-goods receiving and dynamic deployment of hard goods between branches.
Monitor SAP reports, including open order and delivery reports, billing and delivery block reports, and open purchase order reports.
Complete daily cash reconciliation, address errors, and initiate bank deposits.
Coordinate monthly vendor product training sessions with hardware vendors.
Assist with associate training on Airgas Operating Standards and safety regulations.
Partner with corporate accounts receivable to manage branch credits and collections.
Travel to surrounding Airgas locations for branch coverage or training when needed.