Assistant Branch Manager

SRS Distribution Inc.•Newnan, GA

About The Position

The Assistant Branch Manager (ABM) supports the Branch Manager in achieving excellence in branch operations, financial performance, and customer satisfaction. The role combines operational leadership, financial insight, team development, customer relationship management, and participation in strategic planning. The ABM helps ensure efficient branch operations, revenue growth, a high-performing team, and long-term branch success. The position balances office work, customer engagement, and warehouse oversight in a fast-paced, dynamic environment. It includes travel of up to 25% to regional meetings, customer worksites, and branch locations. The ABM supervises warehouse and operations staff, including drivers and inside sales support, and collaborates with sales, operations, and administrative teams.

Requirements

  • At least 1–2 years of experience in a warehouse, distribution, or supervisory/assistant management role.
  • Ability to manage teams, oversee operations, and execute processes efficiently.
  • Strong organizational, communication, and interpersonal skills.
  • Proficiency in Microsoft Office Suite.
  • Valid driver’s license and clean driving record.
  • Ability to pass a criminal background check and pre-employment drug screening.
  • High school diploma or equivalent.

Nice To Haves

  • Prior experience in building materials, roofing, or a related industry.
  • Familiarity with ERP or warehouse management systems.
  • Experience in financial planning, budgeting, and revenue optimization.
  • Project management skills, including prioritizing tasks and managing multiple initiatives.
  • Leadership development experience and succession planning capabilities.
  • Strong relationship management skills focused on retention and satisfaction.
  • Knowledge of operational and warehouse safety protocols.
  • Associate or bachelor’s degree in business administration, supply chain, or a related field.
  • Five or more years of experience in a relevant industry.
  • OSHA 30-hour certification.
  • Forklift certification.

Responsibilities

  • Support the Branch Manager in implementing company standards and improving warehouse and branch operations, productivity, and efficiency.
  • Keep safety a priority in operational decisions and maintain compliance with company policies, safety standards, and operating procedures.
  • Assist in achieving branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying sales-growth opportunities.
  • Lead, mentor, train, and develop branch staff, including warehouse personnel, drivers, and inside sales teams; provide performance feedback and foster a collaborative workplace.
  • Build and maintain customer relationships, address inquiries, resolve issues, and support customer satisfaction and retention.
  • Collaborate with the Branch Manager on strategic plans that support branch growth and operational excellence.
  • Generate and review branch performance reports covering financial results, staffing forecasts and efficiency, inventory, and customer satisfaction; provide actionable insights.
  • Guide, assign, and train warehouse and operations personnel to execute branch operations efficiently.
  • Travel to regional meetings, customer worksites, and branch locations to support operational excellence, relationships, and branch and team development.

Benefits

  • Competitive weekly or bi-weekly pay
  • Discretionary bonuses
  • 401(k) with company match
  • Employee Stock Purchase Plan
  • Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating time
  • Medical, dental, and vision coverage
  • Flexible spending accounts
  • Company-paid life insurance and short-term disability
  • Optional long-term disability
  • Additional life insurance
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