Assistant Branch Manager

Havertys • Frisco, TX

13d • Onsite

About The Position

The Assistant Branch Manager partners with an experienced Havertys Manager while preparing for promotion to Branch Manager and leadership of a Havertys Furniture store. The role delivers customer service and supports Team Members by removing obstacles, providing assistance, and empowering teams. It develops management and leadership skills through selling, coaching, training, merchandising, inventory control, and oversight of store operations.

The position requires working five days per week during retail hours, including nights and weekends. Stores are open 10 a.m.–7 p.m. Monday through Saturday and noon–6 p.m. Sunday. Candidates are expected to aspire to become Store Managers and be willing to work at any Havertys location across the market. Relocation to other locations is preferred and may receive additional consideration.

Compensation is described as $60,000 or more with bonus potential based on branch performance; the posting also states that Assistant Managers can earn up to $60,000 plus incentives. The work environment is a fast-paced, customer-focused showroom with a business-professional dress code.

Requirements

• Retail sales management experience.
• High school diploma, GED, or equivalent required; alternatively, 1–3 years of related experience and/or training, or an equivalent combination of education and experience.
• Love of sales, creating positive customer experiences, and building lasting relationships.
• Exceptional analytical, problem-solving, and decision-making skills.
• Ability to motivate, influence, and inspire oneself and others.
• Computer literacy.
• Attention to detail and operational excellence.
• Excellent communication skills.
• Integrity, honesty, and leadership.
• Ability to work five days per week, including nights and weekends.
• Ability to occasionally lift and move furniture with team lifting and/or available tools; some items weigh more than 150 pounds.
• Ability to maneuver around the gallery floor, stock room, and office.
• Ability to stand for prolonged periods and twist, stoop, kneel, squat, and bend.

Nice To Haves

• College education preferred.
• Furniture and interior design experience are a major plus.
• Willingness and ability to relocate to other Havertys locations is preferred.

Responsibilities

• Deliver personalized customer service and an outstanding customer experience.
• Create a professional, supportive experience for Team Members by removing obstacles, providing support, and empowering teams.
• Sell, coach, train, merchandise, control inventory, and oversee store operations.
• Represent the Havertys brand through polished communication, personal appearance, and professionalism.
• Demonstrate the company values of Customer Focus, Integrity, Quality, and Teamwork.
• Coach, lead, and develop teams to promote a positive store environment.
• Promote the complimentary interior design service.
• Attract, train, and develop talent at all levels.
• Support the leadership team with new initiatives and training.
• Recognize and respond to complex priorities and produce detailed, operationally sound results.
• Lead by example and help Associates feel supported and inspired.
• Perform other duties as requested by a supervisor.

Benefits

• Paid comprehensive training.
• 401(k) program with a 4% company match.
• Medical, dental, and vision benefits.
• Paid vacation, sick time, personal days, and company holidays.
• Opportunity for advancement within the company.
• Opportunities to give back to the community.
• Associate discount on merchandise.
• Bonus program for Team Member referrals.
• Educational financial assistance.
• Complimentary health and wellness program.
• Bonus potential and incentives based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED