Assistant Branch Manager

Havertys•Coconut Creek, FL

7d•Onsite

About The Position

The Assistant Branch Manager partners with an experienced Havertys Manager while preparing for promotion to Branch Manager and leadership of a Havertys Furniture store. The role delivers customer service and supports an empowered, professional team environment by removing obstacles and providing assistance. It develops management and leadership skills through selling, coaching, training, merchandising, inventory control, and oversight of store operations. The position requires five days of work per week during retail hours, including nights and weekends. Stores are open 10 a.m.–7 p.m. Monday through Saturday and noon–6 p.m. Sunday. The company is seeking retail managers interested in becoming Store Managers and willing to work at any Havertys location across the market; willingness to relocate is preferred and may receive additional consideration. The work takes place in beautifully appointed showrooms and a fast-paced, customer-focused environment with a business-professional dress code. The role includes occasional furniture lifting and moving, as well as prolonged standing and other physical activity. Havertys is an Equal Opportunity Employer and does not discriminate on the bases listed in the posting.

Requirements

Retail sales management experience.
High school diploma, GED, or equivalent; or 1–3 years of related experience and/or training; or an equivalent combination of education and experience.
Love of sales, creating positive customer experiences, and building lasting relationships.
Exceptional analytical, problem-solving, and decision-making skills.
Ability to motivate, influence, and inspire yourself and others.
Computer literacy.
Enjoyment of detail and operational excellence.
Excellent communication skills.
Integrity, honesty, and leadership.
Ability to work five days a week during retail hours, including nights and weekends.
Ability to occasionally lift and move furniture using team lifting and/or available tools; some items weigh more than 150 pounds.
Ability to maneuver around the gallery floor, stock room, and office.
Ability to stand for prolonged periods and twist, stoop, kneel, squat, and bend.

Nice To Haves

College education preferred.
Furniture and interior design experience are a major plus.
Willingness and ability to relocate to other Havertys locations is preferred.

Responsibilities

Partner with an experienced Havertys Manager while preparing for promotion to Branch Manager.
Deliver world-class customer service and create a professional, supportive experience for Team Members.
Sell, coach, train, merchandise, control inventory, and oversee store operations.
Inspire team members to help customers furnish their homes and provide a positive customer experience.
Represent the Havertys brand through polished communication, personal appearance, and professionalism.
Demonstrate the company’s values of Customer Focus, Integrity, Quality, and Teamwork.
Coach, lead, and develop teams to promote a positive store environment.
Promote the complimentary interior design service.
Attract, train, and develop talent at all levels.
Support the leadership team with initiatives and training.
Respond to complex priorities and produce detailed, operationally sound results.
Lead by example and help associates feel supported and inspired.
Perform other duties as instructed by a supervisor.