Assistant Branch Manager

Regional Finance • Tupelo, MS

7d • Onsite

About The Position

Regional Finance is hiring an Assistant Branch Manager to help customers access personal lending services through an on-site branch. The role combines loan sales, customer relationship management, credit underwriting, early-stage delinquency account management, and support for team development. The Assistant Branch Manager is expected to meet individual and branch sales targets while providing customers with clear information about loan terms and optional products and ensuring accurate, compliant lending operations.

The position offers a stated base pay of $19.00 to $28.00 per hour, depending on skills and experience. Top performers can earn up to $72,640 per year in total compensation, including bonus, with bonus potential of up to $1,200 per month based on individual and team performance. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM; occasional Saturdays and late evenings may be required based on business needs. This is an on-site role serving customers in person and by phone.

Requirements

• At least 3 years of experience in a performance-driven sales environment.
• Ability to handle cash payments.
• High school diploma or equivalent.
• Valid driver's license.
• Reliable, insured transportation.

Nice To Haves

• Bilingual in Spanish and English.
• Associate's or bachelor's degree.

Responsibilities

• Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
• Build and maintain customer relationships throughout the full loan lifecycle and recommend tailored financial solutions.
• Assist in training and coaching new team members.
• Apply credit underwriting techniques and sales tools to support informed lending decisions.
• Manage consumer loan accounts that are 1–30 days past due by contacting borrowers through calls, texts, and emails and working toward resolutions such as payment arrangements or extensions.
• Ensure compliance, accuracy, and operational excellence in lending activities.
• Educate customers on loan terms and optional products so they understand their options.
• Multitask and adapt to changing role demands while providing timely, efficient service.

Benefits

• Health insurance, including prescription coverage.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• 401(k) plan with up to 4% matching contributions.
• 17 paid time off days plus company holidays.
• G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
• Optional, employee-funded C.A.R.E. Fund to support team members facing severe emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED