Assistant Branch Manager

Attain Finance•Bartlesville, OK

13d•$17 - $24•Onsite

About The Position

The Assistant Branch Manager helps lead branch operations and delivers exceptional service to new and existing customers seeking financial services. The role supports branch growth, loan processing, delinquency management, customer service, sales, team development, and efficient daily operations. The position is based at 512 SE Washington Blvd, Ste A, Bartlesville, OK 74006. It is full-time, Monday through Friday, 8:30 a.m. to 5:30 p.m., with evenings and weekends based on business needs and peak seasons. The base salary range is $16.75–$23.75; the actual offer depends on factors including location, skills, knowledge, competencies, and experience. The employer, Heights Finance, is part of Attain Finance and provides consumer credit solutions. The company describes opportunities for career development and internal advancement. Full-time employees are eligible for benefits beginning on day one, including paid time off, medical, dental, vision, and other voluntary coverages. Employees may participate in the company 401(k) program with a company match beginning 30 days after hire, starting on the first of the month. Additional perks include an Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, tuition reimbursement, Leadership Development Programs, and the potential to earn a monthly bonus.

Requirements

1–2 years of leadership or management experience, with demonstrated ability to influence and lead others.
High school diploma or equivalent.
Ability to make a positive difference in the community through customer service, project management, or team support.
Commitment to career advancement, taking on new challenges, and continuous learning.
Experience guiding clients or stakeholders through processes and providing support and advice.
Ability to support team members’ growth and contribute to a collaborative and inclusive environment.

Nice To Haves

Associate or bachelor’s degree.
1–2 years of experience in consumer finance, lending, or banking.

Responsibilities

Implement marketing plans, build business relationships, and manage daily operations to meet branch goals.
Oversee new and refinanced loans, ensuring compliance and excellent customer service.
Proactively manage delinquent accounts.
Set and uphold customer service and sales standards, and address customer concerns professionally.
Coach, mentor, and develop team members while fostering customer service excellence and strong relationships.
Conduct performance evaluations and provide feedback.
Partner with Talent Acquisition on recruitment efforts.
Manage scheduling, payroll, and expenses to support smooth branch operations.