Assistant Branch Manager

Regional Finance • San Antonio, TX

1d • Onsite

About The Position

Regional Finance is hiring an Assistant Branch Manager to support its branch lending operations and help customers access personal financial solutions. The role combines sales, customer relationship management, credit underwriting, early-stage delinquency management, and support for training and coaching team members. The position is on-site, serving customers in person and by phone. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM; occasional Saturdays and late evenings may be required based on business needs. Top performers can earn up to $72,640 annually in total compensation, including bonus. Base pay is $19.00 to $28.00 per hour, depending on skills and experience, with the opportunity to earn up to an additional $1,200 per month through the bonus program.

Requirements

• At least 3 years of experience in a performance-driven sales environment.
• Ability to handle cash payments.
• High school diploma or equivalent.
• Valid driver's license.
• Reliable, insured transportation.

Nice To Haves

• Bilingual in Spanish and English.
• Associate's or bachelor's degree.

Responsibilities

• Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
• Build and maintain customer relationships throughout the loan lifecycle and recommend tailored financial solutions.
• Assist with training and coaching new team members.
• Use credit underwriting techniques and sales tools to support informed lending decisions.
• Manage consumer loan accounts that are 1–30 days past due through outbound calls, texts, and emails, working with borrowers on payment arrangements, extensions, or other approved solutions.
• Ensure compliance, accuracy, and operational excellence in lending activities.
• Clearly explain loan terms and optional products so customers understand their options.
• Multitask and adapt to changing role demands while providing timely and efficient service.

Benefits

• G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
• Optional, employee-funded C.A.R.E. Fund that supports team members facing severe emergencies.
• Health insurance, including prescription coverage.
• Dental, vision, disability, and life insurance.
• 401(k) plan with up to 4% matching contributions.
• 17 PTO days plus company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED