Assistant Branch Manager

Airgas•Houston, TX

2d•Onsite

About The Position

The Assistant Branch Manager partners with the Branch Manager to support and coordinate route drivers and customer deliveries. The role shares responsibility for safety management, sales activity, staff development and retention, facility maintenance, and stewardship of branch resources. It ensures alignment with regulatory requirements and company policies and procedures, including OSHA, FDA, EPA, and DOT requirements. When the Branch Manager is off-site, the Assistant Branch Manager guides branch personnel, including Counter Sales Representatives and administrative staff. The position is also the primary point of contact and support for a team of CDL drivers. It coordinates delivery operations, documentation, routing, and vehicle and facility maintenance while supporting customer service, inventory, sales paperwork, safety, and quality programs. The schedule is Monday through Friday during daytime hours.

Requirements

High school diploma or GED.
Action-oriented contribution and a background creating and implementing plans that advance business success.
Enjoy working with people from a wide variety of backgrounds and perspectives.
Demonstrated knowledge of order entry, data research, and computer skills needed to support customers and suppliers.
Proficiency in truck routing protocols and hazardous-material shipping, with a comprehensive understanding of DOT regulations and FDA compliance requirements.
Thorough understanding of products, services, and associated technologies, or curiosity and readiness to learn.
Experience guiding a team of two or more associates, including supporting professional development through coaching, accountability, and performance reviews.
Ability to read, analyze, and foster understanding of business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to perform calculations using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages.

Nice To Haves

College degree in supply chain management, logistics management, or a related field.
Foundational knowledge of Microsoft or Google Office applications, including Word, Excel, PowerPoint, and Outlook.
Knowledge of SAP.

Responsibilities

Review safety events and recommend improvements to prevent recurrence.
Maintain compliance with regulatory requirements, training, records, and company policies, including OSHA, FDA, EPA, and DOT requirements.
Guide and support direct reports in alignment with company policies and values.
Partner with Human Resources on staffing, recruitment, and inclusive retention strategies.
Coordinate hiring, training, and performance coaching, and help resolve team concerns.
Ensure customers receive excellent service and timely, courteous follow-up.
Support accurate sales paperwork, inventory management, and branch shipments.
Maintain required DOT inspection reports and manifests; verify and release tickets and other driver-support documentation.
Review daily DOT documentation, vehicle condition reports, drivers’ hours of service, route efficiency, and delivery completion.
Submit required DOT paperwork and additional reports accurately and on time.
Improve daily distribution operations through continuous improvement.
Prepare load sheets, delivery tickets, and manifests; communicate key customer needs and ensure loads are accurate and complete.
Promote alignment between distribution and sales.
Plan deliveries by organizing truck loads and routing schedules.
Communicate goals, coordinate responsibilities, and collaborate on or adjust schedules and procedures to meet delivery schedules.
Partner with the Plant Manager on team coaching and maintaining a functional, welcoming facility.
Use TRIPS and monthly dashboards to inform routing and business decisions.
Support scheduling of preventative maintenance for the facility and vehicle fleet.
Maintain accurate records and contribute to continuous improvement of safety and quality programs.