Assistant Branch Manager

SRS Distribution Inc. • Greenville, SC

5d • Onsite

About The Position

The Assistant Branch Manager (ABM) supports the Branch Manager in achieving excellence in branch operations, financial performance, and customer satisfaction. The role combines operational leadership, financial insight, team development, and relationship management to ensure efficient operations, revenue growth, a high-performing team, and contributions to strategic planning.

The ABM supervises warehouse and operations staff, including drivers and inside sales support, and works closely with sales, operations, and administrative teams. The position balances office work, customer engagement, and warehouse oversight in a fast-paced, dynamic environment. It involves travel of up to 25% to regional meetings, customer worksites, and branch locations.

The role is based at SRS Building Products in Greenville, South Carolina. Physical activities include sitting, standing, walking, bending, reaching, and lifting up to 75 pounds. Reasonable accommodations are provided as needed.

Requirements

• At least 1–2 years of experience in a warehouse, distribution, or supervisory/assistant management role.
• Demonstrated ability to manage teams, oversee operations, and execute processes efficiently.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Valid driver’s license and clean driving record.
• Ability to pass criminal background and pre-employment drug screening.
• High school diploma or equivalent.
• Ability to sit, stand, walk, bend, reach, and lift up to 75 pounds.
• Effective verbal and written communication and ability to perform repetitive tasks accurately.

Nice To Haves

• Prior experience in building materials, roofing, or a related industry.
• Familiarity with ERP or warehouse management systems.
• Experience in financial planning, budgeting, and revenue optimization.
• Project management skills, including prioritizing tasks and managing multiple initiatives.
• Leadership development and succession planning experience.
• Strong relationship management skills focused on retention and satisfaction.
• Knowledge of operational and warehouse safety protocols.
• Associate or bachelor’s degree in business administration, supply chain, or a related field.
• OSHA 30-hour certification.
• Forklift certification.
• Five or more years of experience in a relevant industry is preferred.

Responsibilities

• Support the Branch Manager in implementing company standards and optimizing warehouse and branch operations.
• Drive initiatives that improve productivity and efficiency while prioritizing safety.
• Help achieve branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying sales-growth opportunities.
• Lead, mentor, and develop warehouse personnel, drivers, and inside sales teams through training, performance feedback, and team guidance.
• Build and maintain customer relationships, address inquiries, and resolve issues to support customer satisfaction and retention.
• Collaborate with the Branch Manager on strategic plans using market and operational insights to support branch growth and operational excellence.
• Generate and review performance reports covering financial results, staffing forecasts and efficiency, inventory levels, and customer satisfaction; provide actionable insights.
• Ensure adherence to company policies, safety standards, and operational procedures, maintaining a safe, organized, and efficient branch and warehouse.
• Assign and guide personnel to execute branch operations efficiently.
• Travel up to 25% to regional meetings, customer worksites, and branch locations.

Benefits

• Competitive weekly or bi-weekly pay.
• Discretionary bonuses.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating time.
• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Company-paid life insurance and short-term disability.
• Optional long-term disability and additional life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED