Assistant Branch Manager
About The Position
Regional Finance is hiring an Assistant Branch Manager to support its consumer lending business and deliver personal service to customers in an on-site branch. The role combines sales, customer relationship management, credit underwriting, early-stage delinquency resolution, and branch operations. The Assistant Branch Manager also helps train and coach team members and contributes to a compliant, accurate, and customer-focused lending environment. The position offers base pay of $19.00 to $28.00 per hour, depending on skills and experience. Top performers can earn up to $72,640 per year in total compensation, including bonuses of up to $1,200 per month based on individual and team performance. The standard schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m.; occasional Saturdays and late evenings may be required based on business needs.
Requirements
- At least 3 years of experience in a performance-driven sales environment.
- Ability to handle cash payments.
- High school diploma or equivalent.
- Valid driver's license and reliable, insured transportation.
Nice To Haves
- Bilingual in Spanish and English.
- Associate's or bachelor's degree.
Responsibilities
- Exceed individual and branch-level loan sales targets by driving volume and conversion through proactive customer outreach and follow-up.
- Build and maintain customer relationships throughout the loan lifecycle and recommend tailored financial solutions.
- Assist in training and coaching new team members.
- Apply credit underwriting techniques and sales tools to support informed lending decisions.
- Manage consumer loan accounts that are 1–30 days past due through outbound calls, texts, and emails, and work with borrowers on payment arrangements, extensions, or other approved solutions.
- Ensure compliance, accuracy, and operational excellence in lending activities.
- Clearly explain loan terms and optional products so customers understand their options.
- Multitask and adapt to changing role demands to provide timely, efficient service.
Benefits
- Health insurance, including prescription coverage.
- Dental, vision, disability, and life insurance.
- 401(k) plan with up to 4% matching contributions.
- 17 paid time-off days plus company holidays.
- G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
- Optional, employee-funded C.A.R.E. Fund to support team members facing severe emergencies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
