Assistant Branch Manager
About The Position
Regional Finance is hiring an Assistant Branch Manager to help deliver customer-focused lending services in an on-site branch. The role supports loan sales and branch performance, builds customer relationships across the loan lifecycle, applies credit underwriting techniques, and helps maintain compliant, accurate operations. It also includes managing early-stage delinquent consumer loan accounts through outreach and approved repayment solutions, and assisting with the training and coaching of team members. The position offers a stated base pay range of $19.00 to $28.00 per hour, depending on skills and experience. Top performers may earn up to $72,640 per year in total compensation, including bonus; bonuses may reach $1,200 per month based on individual and team performance. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM, with occasional Saturdays and late evenings based on business needs.
Requirements
- At least 3 years of experience in a performance-driven sales environment.
- Ability to handle cash payments.
- High school diploma or equivalent.
- Valid driver's license and reliable, insured transportation.
Nice To Haves
- Bilingual in Spanish and English.
- Associate's or bachelor's degree.
Responsibilities
- Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
- Build and maintain customer relationships throughout the loan lifecycle and recommend tailored financial solutions.
- Assist in training and coaching new team members.
- Apply credit underwriting techniques and sales tools to make informed lending decisions.
- Manage consumer loan accounts that are 1–30 days past due using outbound calls, texts, and emails, and work with borrowers on payment arrangements, extensions, or other approved solutions.
- Ensure compliance, accuracy, and operational excellence in lending activities.
- Clearly explain loan terms and optional products so customers understand their options.
- Multitask and adapt to changing role demands to provide timely, efficient service.
Benefits
- Health insurance, including prescription coverage.
- Dental, vision, disability, and life insurance.
- 401(k) plan with up to 4% matching contributions.
- 17 paid time off days plus company holidays.
- G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
- Optional, employee-funded C.A.R.E. Fund that supports team members facing severe emergencies.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
