Assistant Branch Manager

White Cap Management • San Jose, CA

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About The Position

White Cap is hiring an Assistant Branch Manager to support branch sales and operations and help drive branch sales and profitability. The role supports the talent acquisition, development, and retention of branch associates and manages the branch when the Branch Manager is absent. It also assists with coordinating procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with organizational policies and procedures. The Assistant Branch Manager addresses branch-level problems, investigates customer complaints and inventory discrepancies, adjusts resources as needed, and supports customers, counter service, and inside sales. The position requires consistent operation of a company or personal vehicle for more than 20% of the average work week. An acceptable Motor Vehicle Record (MVR) is required.

Requirements

• Generally, 5 or more years of experience.
• An acceptable Motor Vehicle Record (MVR) report.
• Ability to operate a company or personal vehicle consistently for more than 20% of the average work week.

Nice To Haves

• Forklift experience.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Support the talent acquisition, development, and retention of branch sales and operations associates.
• Manage the branch in the Branch Manager’s absence.
• Assist the manager in developing strategies to drive branch sales and profitability.
• Assist with coordinating procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with organizational policies, principles, and procedures.
• Solve problems at the branch level.
• Investigate customer complaints involving issues such as damaged items, overcharges, and shipment or delivery delays.
• Make necessary resource adjustments.
• Manage operational branch-level problems, investigate inventory discrepancies, and make adjustments as required.
• Serve customers and support counter and inside sales functions as necessary.
• Ensure sales orders are billed correctly and in a timely manner.
• Schedule staff and analyze budgets and variances.
• Perform other duties as assigned.
• Operate a company or personal vehicle consistently for more than 20% of the average work week; maintain an acceptable MVR report.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Tuition reimbursement.
• Paid maternity and parental leave.
• Paid sick time and vacation time.
• Generous time-off package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed