Assistant Branch Manager

Peoples Security Bank & Trust Company•Blakely, PA

12d

About The Position

The Assistant Branch Manager delivers an exceptional experience to customers and prospects, focusing on meeting the financial needs of the community and expanding customer relationships. The role provides needs-based financial guidance and supports customers both in person and virtually. It guides and coaches staff toward performance objectives and assigned goals, oversees branch operations, and contributes as an active member of the branch sales and service team. The Assistant Branch Manager supports day-to-day branch operations and financial services and assists in leading the branch when the Branch Manager is absent. The position requires knowledge of consumer deposit and loan products, business deposit services, and cash management services. It involves advising customers, opening deposit accounts, counseling customers on consumer financing, processing and closing consumer loans, and demonstrating the bank’s technology products and services. The role also supports staff training and policy compliance, represents the bank at community events, and helps ensure the efficient operation of the branch.

Requirements

Ability to support customers in person and virtually.
Working knowledge of consumer deposit and loan products, business deposit services, and cash management services.
Ability to process transactions and provide override approvals and signing authority as needed.
Ability to regularly use a computer.
Ability to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms.
Ability at times to stoop, kneel, bend, crouch, and lift up to 50 pounds.

Responsibilities

Collaborate with the team to achieve bank objectives.
Maintain working knowledge of consumer deposit and loan products, business deposit services, and cash management services.
Engage and advise customers in person or virtually to attract, retain, and grow relationships.
Help customers select and open deposit accounts and ancillary services suited to their needs.
Counsel customers on consumer financing options and process and close consumer loans.
Demonstrate and educate customers about the bank’s technology products and services.
Connect customers with internal specialists in Wealth Management, Cash Management, and Merchant Processing.
Provide branch oversight and train staff in procedures and policies.
Stay current on banking regulations and support staff compliance.
Represent the bank in the community by attending events and educating the public about financial literacy and the bank’s products and services.
Oversee daily branch operations, process transactions, and provide override approvals and signing authority as needed.
Address customer and staff issues with the Branch Manager and in the manager’s absence.
Support other tasks related to the essential job functions as circumstances require.