Assistant Branch Manager

Regional Finance • Foley, AL

9d • Onsite

About The Position

The Assistant Branch Manager helps Regional Finance meet individual and branch-level loan sales targets while providing customers with personal service throughout the loan lifecycle. The role involves proactive outreach and follow-up, building customer relationships, recommending tailored financial solutions, and using underwriting techniques and sales tools to support informed lending decisions. The position also assists with training and coaching team members, manages early-stage delinquent consumer loan accounts, and maintains compliance, accuracy, and operational excellence. Customers must be clearly informed about loan terms and optional products.

This is an on-site role serving customers in person and by phone. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM; occasional Saturdays and late evenings may be required based on business needs. Base pay starts at $19.00 to $28.00 per hour, depending on skills and experience. Top performers may earn up to $72,640 per year in total compensation, including bonus, with the opportunity to earn up to an additional $1,200 per month based on individual and team performance. Regional offers training and development, including a program designed to prepare top-performing Assistant Managers for Branch Manager positions.

Requirements

• At least 3 years of experience in a performance-driven sales environment.
• Ability to handle cash payments.
• High school diploma or equivalent.
• Valid driver's license.
• Reliable, insured transportation.

Nice To Haves

• Bilingual in Spanish and English.
• Associate's or bachelor's degree.

Responsibilities

• Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
• Build and maintain relationships with customers throughout the full loan lifecycle and recommend tailored financial solutions.
• Assist in training and coaching new team members.
• Apply credit underwriting techniques and sales tools to make informed lending decisions.
• Manage early-stage delinquent consumer loan accounts that are 1–30 days past due through outbound calls, texts, and emails, working with borrowers on payment arrangements, extensions, or other approved solutions.
• Ensure compliance, accuracy, and operational excellence in lending activities.
• Educate customers about loan terms and optional products so they understand their options.
• Multitask and adapt to changing demands to provide timely and efficient service.

Benefits

• Health insurance, including prescription coverage.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• 401(k) plan with up to 4% matching contributions.
• 17 days of paid time off, including PTO and company holidays.
• G.O.A.L. Training Program designed to prepare top-performing Assistant Managers for Branch Manager positions.
• Optional, employee-funded C.A.R.E. Fund to support employees facing severe emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED