Assistant Branch Manager

Columbia Bank • Los Molinos, CA

11d • Onsite

About The Position

The Assistant Branch Manager works closely with the Branch Manager to achieve branch and Bank goals by ensuring day-to-day operational excellence, supervising and leading Tellers, and delivering Breakthrough Client Service. The role processes transactions, helps clients select appropriate account and loan products, cross-sells bank services, and makes referrals to other departments. It helps ensure the branch meets or exceeds operational standards and achieves satisfactory audits. The Assistant Branch Manager monitors sales and service goals and coaches team members to deepen customer relationships through Client and Business Financial Reviews. The role also builds long-term relationships with consumers and businesses in the local community and provides proactive solutions and problem resolution in alignment with the Bank’s service standards.

The Assistant Branch Manager backs up the personal banking team by opening new accounts, receiving loan requests, and gathering credit-related information. The position manages, leads, trains, and coaches Tellers, and may oversee personal bankers in collaboration with the Branch Manager. It processes and oversees operational tasks including opening and closing the branch, overdraft monitoring, wire transfers and collections, stop payments, and branch controls.

This position requires acting as a Bank MLO and registering in compliance with SAFE Act requirements. It is limited to open-end transactions, such as home equity lines of credit, and is not authorized to act as a Bank Closed-End MLO. The position is fully onsite at 7843 Highway 99E, Los Molinos, CA 96055. The pay range is $20–$26 per hour, with potential eligibility for performance-based incentive compensation.

Requirements

• High school diploma or GED.
• At least 2 years of retail banking experience.
• Customer service background in retail or banking.
• Demonstrated ability to grow sales by developing long-lasting, knowledge-based client relationships and offering customized solutions.
• Demonstrated leadership skills, including handling difficult customer and associate conversations professionally, transparently, and courteously.
• Strong attention to detail and ability to multitask effectively.
• Proficiency with spreadsheets, banking computer systems, and related software.
• Ability to operate office equipment and perform repetitive tasks such as counting cash, typing, and handling documents.
• Ability to act as a Bank MLO for open-end transactions and register in compliance with SAFE Act requirements.

Nice To Haves

• Associate’s or Bachelor’s degree, or a vocational or technical degree in banking, business, or a related field; equivalent work experience is also preferred.
• At least 1 year of management or supervisory experience.
• At least 1 year of consumer and small business lending origination experience.

Responsibilities

• Work with the Branch Manager to achieve branch and Bank goals and maintain day-to-day operational excellence.
• Supervise and lead Tellers and deliver Breakthrough Client Service.
• Process transactions and help clients select appropriate account and loan products.
• Cross-sell bank services and refer clients to other departments as appropriate.
• Ensure the branch meets or exceeds operational standards and achieves satisfactory audits.
• Monitor sales and service goals and coach team members to deepen customer relationships using Client and Business Financial Reviews.
• Build and maintain long-term relationships with consumers and businesses in the local community, providing proactive solutions and resolving problems.
• Back up the personal banking team by opening new accounts, receiving loan requests, and gathering credit-related information.
• Manage, lead, train, and coach Tellers; may oversee personal bankers in collaboration with the Branch Manager.
• Process and oversee branch opening and closing, overdraft monitoring, wire transfers and collections, stop payments, and branch controls.
• Act as a Bank MLO for open-end transactions only and comply with SAFE Act registration requirements.

Benefits

• Competitive incentive plan and potential performance-based incentive compensation.
• Professional development through tailored premier banker programs.
• Career growth opportunities with clear paths toward professional goals.
• Eligible associates scheduled to work at least 30 hours weekly receive medical, dental, and vision coverage; 401(k) plan with employer match for qualifying contributions; employee assistance program; life insurance; disability insurance; tuition assistance; mental health resources; identity theft protection; legal support; auto and home insurance; pet insurance; access to an online discount marketplace; and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED