Assistant Branch Manager

Regional Finance • Montgomery, AL

7d • Onsite

About The Position

Regional Finance is hiring an Assistant Branch Manager to serve customers in person and by phone in an on-site role. The position combines consumer loan sales, customer relationship management, lending decisions, early-stage delinquency resolution, and support for team training. The Assistant Branch Manager helps customers throughout the loan lifecycle, explains loan terms and optional products, and works to meet individual and branch sales goals while maintaining compliance and operational accuracy. Top performers can earn up to $72,640 per year in total compensation, including bonus. Base pay starts at $19.00 to $28.00 per hour, depending on skills and experience, with the opportunity to earn up to an additional $1,200 per month through the bonus program based on individual and team performance. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM. Occasional Saturdays and late evenings may be required based on business needs.

Requirements

• At least 3 years of experience in a performance-driven sales environment.
• Ability to handle cash payments.
• High school diploma or equivalent.
• Valid driver's license and reliable, insured transportation.

Nice To Haves

• Bilingual in Spanish and English.
• Associate's or bachelor's degree.

Responsibilities

• Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
• Build and maintain customer relationships throughout the loan lifecycle and recommend tailored financial solutions.
• Assist with training and coaching new team members.
• Apply credit underwriting techniques and sales tools to inform lending decisions.
• Manage early-stage delinquent consumer loan accounts from 1 to 30 days past due through outbound calls, texts, and emails, working with borrowers on payment arrangements, extensions, or other approved solutions.
• Ensure compliance, accuracy, and operational excellence in lending activities.
• Clearly explain loan terms and optional products so customers understand their options.
• Multitask and adapt to changing demands to provide timely and efficient service.

Benefits

• Health insurance, including prescription coverage.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• 401(k) plan with up to 4% matching contributions.
• Paid time off: 17 days, including PTO and company holidays.
• G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
• Optional, employee-funded C.A.R.E. Fund to support employees facing severe emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED