Assistant Branch Manager

Island Finance LLC • Corozal, PR

1d

About The Position

Island Finance LLC is Puerto Rico’s largest finance company, serving more than 70,000 customers through consumer loans and a range of financial products and services. Its distribution network includes 46 branches, a call center, and online banking. The company describes itself as committed to providing high-quality customer service and maintaining a positive, dynamic work environment.

The Assistant Branch Manager supports the Branch Manager in developing the branch team to meet or exceed sales goals through leadership, analysis, maximizing loan applications, customer service, and effective account collection. The position also assists with the branch’s daily administration and prepares operational status and statistical reports while ensuring compliance with applicable policies, procedures, and laws. This opening is located at the Corozal branch.

Requirements

• Associate degree or two years of university studies.
• Basic knowledge of supervision.
• Knowledge of financial products.
• Ability to work with the public, with a customer-service orientation and focus on achieving goals.
• Leadership skills.
• Oral and written communication skills.
• Ability to analyze and make decisions.
• Proficiency with Microsoft Office programs, including Word and Excel.
• Ability to work as part of a team.

Responsibilities

• Support the Branch Manager in developing the team and achieving or exceeding sales goals.
• Prepare and deliver daily branch results.
• Control sensitive information, including personal identification, Social Security numbers, and contracts.
• Maintain control of the vault, checks, keys, passbooks, and documents.
• Disburse loans.
• Manage attendance, tardiness, schedules, and payroll.
• Conduct random tests.
• Manage the first collection of new employees.
• Digitize case files.
• File documents, checks, and contracts.
• Call customers regarding approved applications.
• Open and close the branch.
• Assist with daily branch administration and prepare operational status and statistical reports.
• Help ensure compliance with applicable policies, procedures, and laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree