Assistant Branch Manager

Airgas•Panama City, FL

65d•Onsite

About The Position

The Assistant Branch Manager partners with the Branch Manager to support and coordinate route drivers and customer deliveries for the branch. This role shares responsibility for safety management, advancing sales activity, staff development and retention, facility maintenance, and the overall stewardship of branch resources. Responsibilities include ensuring compliance with all regulatory agencies and requirements, including OSHA, FDA, and Airgas USA, LLC policies and procedures (SOPs). In the Branch Manager's absence, the Assistant Branch Manager provides guidance to all branch personnel. Reviews safety events to recommend improvements and eliminate recurrences. Maintains alignment with all regulatory (OSHA, FDA, EPA, DOT) requirements, training, and records. Provides guidance and support to direct reports in alignment with company policies and values Shares responsibilities to support business effectiveness and team professional growth. Ensures all customers receive excellent service and timely, courteous follow-up Supports the accuracy of sales-related paperwork, inventory management, and branch shipments. Advances sales activity for walk-in business and assists outside sales with quotes and leads. Utilizes TRIPS and monthly dashboards to inform daily routing and sound business decisions. Supports the scheduling of preventative maintenance for the facility and vehicle fleet. Maintains accurate records and contributes to the continuous improvement of safety and quality programs.

Requirements

One year of prior supervisory and/or demonstrated leadership experience.
Customer service experience.
High School Diploma or equivalent preferred, with one to three years related experience and/or training or equivalent combination of education and experience.
Must be at least 21 years of age.
Must have a valid Class B driver's license.
Must have HAZMAT endorsement.
Must have at least one year of verifiable commercial driving experience within the last 5 years.
Successful completion of Airgas Background and Motor Vehicle Check.
DOT Clearinghouse verification from previous employers is required.
Ability to routinely lift 25 – 75 lbs., and occasionally lift 76 to greater than 100 lbs.
Willingness to work outdoors and inclement weather.
Ability to maintain a drug-free workplace.
Adherence to and enforce all safety regulations and policies.

Nice To Haves

Touch freight delivery experience.
SAP or similar software system experience.
Intermediate skills operating a computer in Google Platform environment.
Ability to deal effectively with a diversity of individuals at all organizational levels.
Excellent oral and written communication skills.
Well organized.
Creative problem solving.
Strong service orientation.
Strong interpersonal skills and ability to influence.
Ability to work independently and as part of a team.
Basic product knowledge of welding, safety, gases and hardgood supplies.
Ability to excel in a deadline-oriented environment.
Demonstrate a high level of competence in organizing and prioritizing multiple work assignments.
Forklift experience.

Responsibilities

Support and coordinate route drivers and customer deliveries.
Share responsibility for safety management.
Advance sales activity.
Support staff development and retention.
Oversee facility maintenance.
Steward branch resources.
Ensure compliance with all regulatory agencies and requirements (OSHA, FDA, EPA, DOT).
Provide guidance to branch personnel in the Branch Manager's absence.
Review safety events to recommend improvements and eliminate recurrences.
Maintain alignment with all regulatory requirements, training, and records.
Provide guidance and support to direct reports.
Ensure excellent customer service and timely follow-up.
Support the accuracy of sales-related paperwork, inventory management, and branch shipments.
Advance sales activity for walk-in business and assist outside sales with quotes and leads.
Utilize TRIPS and monthly dashboards for daily routing and business decisions.
Support the scheduling of preventative maintenance for the facility and vehicle fleet.
Maintain accurate records.
Contribute to the continuous improvement of safety and quality programs.