Assistant Branch Manager

Regional Finance•Metairie, LA
•Onsite

About The Position

Regional Finance is hiring an Assistant Branch Manager to help deliver personal service to customers across its branch and phone channels. This on-site role supports loan sales and servicing, customer relationships, lending decisions, early-stage delinquency resolution, team development, compliance, and branch operations. The position offers a stated base pay of $19.00 to $28.00 per hour, depending on skills and experience, with performance-based bonuses of up to $1,200 per month. Top performers can earn up to $72,640 per year in total compensation, including bonus. The role offers development and advancement opportunities, including the G.O.A.L. Training Program, which prepares high-performing Assistant Managers for Branch Manager positions. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM. Occasional Saturdays and late evenings may be required based on business needs.

Requirements

  • At least 3 years of experience in a performance-driven sales environment.
  • Ability to handle cash payments.
  • High school diploma or equivalent.
  • Valid driver's license and reliable, insured transportation.

Nice To Haves

  • Bilingual in Spanish and English.
  • Associate's or bachelor's degree.

Responsibilities

  • Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
  • Build and maintain customer relationships throughout the loan lifecycle and recommend tailored financial solutions.
  • Assist in training and coaching new team members.
  • Apply credit underwriting techniques and sales tools to make informed lending decisions.
  • Manage consumer loan accounts that are 1–30 days past due through outbound calls, texts, and emails, and work with borrowers on payment arrangements, extensions, or other approved solutions.
  • Ensure compliance, accuracy, and operational excellence in lending activities.
  • Explain loan terms and optional products so customers understand their options.
  • Multitask and adapt to changing role demands to provide timely, efficient service.

Benefits

  • G.O.A.L. Training Program preparing top-performing Assistant Managers for Branch Manager positions.
  • Optional, employee-funded C.A.R.E. Fund to support team members facing severe emergencies.
  • Health insurance, including prescription coverage.
  • Dental, vision, disability, and life insurance.
  • 401(k) plan with up to 4% matching contributions.
  • 17 paid time off days plus company holidays.
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