Assistant Branch Manager

Regional Finance • Smyrna, GA

7d • Onsite

About The Position

Regional Finance is hiring an Assistant Branch Manager to serve customers in person and by phone at an on-site branch. The role combines consumer loan sales, customer relationship management, early-stage delinquency outreach, lending operations, and support for team training and development. The position offers a base pay range of $19.00 to $28.00 per hour, depending on skills and experience, with performance bonuses of up to $1,200 per month. Top performers can earn up to $72,640 annually in total compensation, including bonus.

The schedule is Monday through Friday, 8:30 AM to 5:30 PM. Occasional Saturdays and late evenings may be required based on business needs. Regional describes career development opportunities, including the G.O.A.L. Training Program, which prepares top-performing Assistant Managers for Branch Manager positions.

Requirements

• At least 3 years of experience in a performance-driven sales environment.
• Ability to handle cash payments.
• High school diploma or equivalent.
• Valid driver's license and reliable, insured transportation.

Nice To Haves

• Bilingual in Spanish and English.
• Associate's or bachelor's degree.

Responsibilities

• Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
• Build customer relationships throughout the full loan lifecycle and recommend tailored financial solutions.
• Assist in training and coaching new team members.
• Apply credit underwriting techniques and sales tools to support informed lending decisions.
• Manage consumer loan accounts that are 1–30 days past due through outbound calls, texts, and emails, working with borrowers on payment arrangements, extensions, or other approved solutions.
• Ensure compliance, accuracy, and operational excellence in lending activities.
• Explain loan terms and optional products clearly so customers understand their options.
• Multitask and adapt to the role’s demands while providing timely and efficient service.

Benefits

• Health insurance, including prescription coverage.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• 401(k) plan with up to 4% matching contributions.
• 17 paid time off days plus company holidays.
• G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
• Optional, employee-funded C.A.R.E. Fund to support employees facing severe emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED