Assistant Branch Manager

White Cap•Orlando, FL

About The Position

White Cap is hiring an Assistant Branch Manager to support branch sales and operations. The role supports the hiring, development, and retention of branch associates and manages the branch when the Branch Manager is absent. It assists with strategies to improve sales and profitability; coordinates procurement, inventory control, shipping and receiving, warehousing, and sales; and addresses operational issues, inventory discrepancies, and customer complaints. The Assistant Branch Manager also serves customers and supports counter and inside sales as needed, ensures sales orders are accurately and promptly billed, schedules staff, and analyzes budgets and variances. The position requires consistent operation of a company or personal vehicle for more than 20% of the average work week and an acceptable Motor Vehicle Record.

Requirements

  • Generally, 5 or more years of experience.
  • Consistently operate a company or personal vehicle for more than 20% of the average work week.
  • Have an acceptable Motor Vehicle Record (MVR).

Nice To Haves

  • Forklift experience.
  • Experience with sales order computer software, preferably Oracle.
  • Knowledge of construction and industrial products.
  • Spanish language proficiency.

Responsibilities

  • Support talent acquisition, development, and retention of branch sales and operations associates.
  • Manage the branch in the Branch Manager’s absence.
  • Assist the Branch Manager in developing strategies to drive branch sales and profitability.
  • Coordinate procurement, inventory control, shipping and receiving, warehousing, and sales according to organizational policies and procedures.
  • Resolve branch-level problems and investigate customer complaints concerning damaged items, overcharges, and shipment or delivery delays; make necessary resource adjustments.
  • Manage branch operational problems and investigate and adjust inventory discrepancies as required.
  • Serve customers and support counter and inside sales functions as necessary.
  • Ensure sales orders are billed correctly and in a timely manner.
  • Schedule staff and analyze budgets and variances.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Tuition reimbursement
  • Paid maternity and parental leave
  • Sick time
  • Vacation time
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