Assistant Branch Manager

First Financial Credit Union•Oakland, CA

66d•$29 - $38•Onsite

About The Position

First Financial Credit Union is hiring an Assistant Branch Manager for its Montclair branch. The role helps lead a team of 3–6 employees in meeting service-related goals, supports the Branch Manager in directing daily branch activities, and helps maintain a collaborative, service-focused team environment. The Assistant Branch Manager uses knowledge of federal and state regulations to support branch opening and closing in accordance with operational and security policies. The position involves coaching and developing staff, supporting employee performance and satisfaction, and assisting with personnel decisions and development plans. It also requires broad knowledge of branch operations, including audits, operational certifications, ATM fulfillment, and vault and cash negotiable maintenance. The role assists members with consumer loan funding and documentation, and researches and resolves related issues. Other duties may be assigned.

Requirements

High school diploma or equivalent.
At least one year of leadership experience at a financial institution as a Lead/Senior-level employee or with supervisory experience in or within the banking industry.
Demonstrated supervisory skills sufficient to manage a staff of three or more employees.
Proven track record of increasing sales and profitability for an assigned branch or department.
Knowledge of Credit Union operations and audit experience.
Knowledge of human resource laws and regulations.
Ability to work independently and in teams, analyze business and personnel information, and make sound decisions.
Strong team-building and coaching skills.
Strong interpersonal and analytical skills.

Nice To Haves

College degree preferred.
Preferred knowledge or experience in a real estate loan department, consumer lending, and general product knowledge.
Preferred business development experience.

Responsibilities

Carry out branch opening and closing procedures in accordance with policies and procedures.
Coach and develop employees in cross-selling, sales knowledge, and sales performance.
Assist the Branch Manager with staff coaching and development, including Personal Development Plans.
Build the team and promote a positive culture and employee satisfaction.
Recommend candidates for hire, termination, or discipline.
Fund consumer loans, review documents for accuracy and completeness, help members complete documents, and research and resolve related issues.
Maintain full knowledge of branch operations, including audits, branch operations certifications, ATM fulfillment, and vault and cash negotiable maintenance.
Assist the Branch Manager in directing daily branch activities.
Assist with direct supervision of branch personnel, including determining staffing needs and supporting selection, placement, promotion, or transfer of qualified personnel in compliance with equal employment programs and laws.
Review assignment progress, conduct performance appraisals, and recommend salary adjustments and employee status changes.
Develop staff expertise through Personal Development Plans, further education, seminars, Credit Union training programs, and learning opportunities within the branch.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage; flexible spending accounts; and an Employee Assistance Program.
Company-sponsored life insurance and long-term disability coverage.
Voluntary benefits through Colonial Life and Guardian.
Paid Time Off for non-union employees.
Additional PTO service award for every five years of service.
401(k) with 3% Safe Harbor employer contributions.
Performance-based incentives and recognition.
Special product pricing, including discounted loan rates and interest on accounts with no minimum balance.
Employee appreciation and recognition events.
Opportunity to win trips.
Opportunities for gain sharing.
Competitive salary and comprehensive medical benefits.