Assistant Branch Manager

Alliance Catholic Credit Union•Troy, MI

19d

About The Position

Alliance Catholic Credit Union is seeking an experienced Assistant Branch Manager to work in a well-organized, fast-paced, multi-task-driven environment. The position reports directly to the Branch Manager and supports branch operations, audits, and the development of branch team members. The Assistant Branch Manager serves as an interface between current and potential members and the credit union, helping members achieve financial goals by identifying suitable products and services. The role calls for someone who supports a strong member-service culture, communicates effectively, recognizes opportunities, and can turn leads into loyal members. The successful candidate is an approachable team player with a personable and professional demeanor who is eager to learn and driven to achieve accurate and efficient results.

Requirements

High school diploma, associate degree or higher, and/or 3–5 years of credit union teller/customer service or similar or related experience.
Ability to assist with branch operations management and audits.
Ability to motivate, mentor, develop, and train branch team members.
Strong verbal and written communication skills.
Ability to support a strong member-service culture and identify appropriate product and service solutions for members.
Approachable, professional, personable team player with a desire to learn and drive to achieve accurate and efficient results.

Responsibilities

Assist the Branch Manager with branch operations management.
Assist the Branch Manager with branch audits.
Motivate, mentor, develop, and train branch team members.
Serve as an interface between current and potential members and the credit union.
Help members achieve their financial goals by identifying product and service solutions that meet their financial needs.
Support a strong member-service culture.
Recognize opportunities and turn leads into loyal members.