Assistant Branch Manager

Regional Finance (Regional Management Corp.) • Foley, AL

13d • $19 - $28 • Onsite

About The Position

Regional Finance is hiring an Assistant Branch Manager to help deliver personal service to customers through its branch and phone channels. The role supports the company’s consumer lending operations and combines sales, customer relationship management, early-stage delinquency outreach, credit underwriting, compliance, and team development.

The Assistant Branch Manager is expected to meet individual and branch loan sales targets, recommend tailored financial solutions, and explain loan terms and optional products clearly. The role also assists with training and coaching team members and supports accurate, compliant lending operations. Early-stage delinquent accounts—1 to 30 days past due—are managed through outbound calls, texts, and emails, with the goal of resolving past-due balances using payment arrangements, extensions, or other approved solutions.

This is an on-site position serving customers in person and by phone. Standard hours are Monday through Friday, 8:30 a.m. to 5:30 p.m.; occasional Saturdays and late evenings may be required based on business needs. The company describes a development path toward Branch Manager through its G.O.A.L. Training Program.

Requirements

• At least 3 years of experience in a performance-driven sales environment.
• Ability to handle cash payments.
• High school diploma or equivalent.
• Valid driver's license.
• Reliable, insured transportation.

Nice To Haves

• Bilingual in Spanish and English.
• Associate's or bachelor's degree.

Responsibilities

• Meet individual and branch-level loan sales targets through proactive customer outreach and follow-up.
• Build and maintain customer relationships throughout the loan lifecycle and recommend tailored financial solutions.
• Assist in training and coaching new team members.
• Apply credit underwriting techniques and sales tools to support informed lending decisions.
• Manage consumer loan accounts that are 1–30 days past due through outbound calls, texts, and emails.
• Work with borrowers to resolve past-due balances through payment arrangements, extensions, or other approved solutions.
• Ensure compliance, accuracy, and operational excellence in lending activities.
• Educate customers about loan terms and optional products so they understand their options.
• Multitask and adapt to changing role demands while providing timely and efficient service.

Benefits

• Health insurance, including prescription coverage.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• 401(k) plan with up to 4% matching contributions.
• Paid time off: 17 days including PTO plus company holidays.
• G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
• Optional, employee-funded C.A.R.E. Fund to support employees facing severe emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED