Assistant Branch Manager
About The Position
Regional Finance is hiring an Assistant Branch Manager to support consumer lending and customer service in an on-site branch. The role contributes to individual and branch loan sales goals, builds customer relationships throughout the loan lifecycle, and helps customers understand loan terms and optional products. It also supports credit underwriting, early-stage delinquency resolution, team training, and accurate, compliant branch operations. The position offers a path to branch leadership through the company’s training and development programs. Base pay starts at $19.00 to $28.00 per hour, depending on skills and experience. Top performers can earn up to $72,640 per year in total compensation, including bonuses of up to $1,200 per month based on individual and team performance. The role is on-site, serving customers in person and by phone. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM; occasional Saturdays and late evenings may be required based on business needs.
Requirements
- At least 3 years of experience in a performance-driven sales environment.
- Ability to handle cash payments.
- High school diploma or equivalent.
- Valid driver's license and reliable, insured transportation.
Nice To Haves
- Bilingual in Spanish and English.
- Associate or bachelor's degree.
Responsibilities
- Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
- Build and maintain customer relationships throughout the full loan lifecycle and recommend tailored financial solutions.
- Assist in training and coaching new team members.
- Apply credit underwriting techniques and sales tools to make informed lending decisions.
- Manage consumer loan accounts that are 1–30 days past due through outbound calls, texts, and emails, working with borrowers on payment arrangements, extensions, or other approved solutions.
- Ensure compliance, accuracy, and operational excellence in lending activities.
- Clearly explain loan terms and optional products so customers understand their options.
- Multitask and adapt to changing role demands while providing timely and efficient service.
Benefits
- Health insurance, including prescription coverage.
- Dental insurance.
- Vision insurance.
- Disability insurance.
- Life insurance.
- 401(k) plan with up to 4% matching contributions.
- 17 paid time off days plus company holidays.
- G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
- Optional, employee-funded C.A.R.E. Fund to support team members facing severe emergencies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
