Assistant Branch Manager

Rain For Rent•Oakley, CA

31d•$87,000 - $109,000

About The Position

The Assistant Branch Manager is responsible for the administration and efficient daily operation for a specific segment of the branch business. This will include sales, rentals, operations, customer service, and staff development in accordance with Rain for Rent’s objectives. Develops new business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through sales and retention of account relationships. Responsible for attaining established Branch budget goals through active participation in sales management programs. Participates in community affairs to increase Rain for Rent’s visibility and to enhance new and existing business opportunities.

Requirements

Valid Drivers License.
Appropriate licensing and certification to be able to operate company vehicles and perform assigned duties, including certification for EHS&T and LOD sponsored training programs.
Certified in the following Rain for Rent procedures: Basic Business, Tanks & Boxes; Pumps, Pipe and Fittings; Specialty Rental Division products; Spillguards; Lake Company products and Microsoft Outlook.
Other industry-related certification may be required.

Nice To Haves

Able to perform all duties effectively in high-stress situations.
Able to work flexible schedule including evenings and weekends.
Skills: Interpersonal; Leadership; Decision-Making; Project, Time and Stress management; Influence
Behaviors: Motivated, Results-oriented, Resourceful, Professional, Assertive, Safety-Oriented; Customer Service orientation

Responsibilities

Represent the Company honestly and fairly with regard to maintaining good public relations with all customers, competitors and vendors.
Meet or exceed annual budgeted revenue for rentals, sales, hauling, labor and all product line revenues. Expand revenues at existing accounts by lateral selling.
Execute a sales and operational plan to achieve increase in market share for the company’s products and services in assigned territory.
Meet or exceed safety, operational, profit and sales objectives in assigned market.
Responsible for stewardship of assets including fleet, equipment, property and accounts receivable.
Develop staff through effective utilization of all available personnel options including hiring, training, coaching, mentoring, reviewing, rewarding, disciplining and terminating employees.
Supervise all relevant branch operations to ensure compliance with Company policies and procedures, including: safety, administration, personnel, inventory, financial, sales and marketing.
Achieve targeted profits by understanding/analyzing sales and monthly income statements to implement corrective action that eliminates unnecessary operating costs and/or improves margins and profits.
Develop and implement sales and marketing strategies including new business development and other programs to achieve established goals for rental and sale of all Rain for Rent products and services.
Implement operational procedures/policies to achieve cost recovery, return on rental and other performance metrics.
Review open contracts and receivables, and rental and resale inventory reports. Resolve issues, take corrective actions have direct involvement with key collection accounts.
Promote a positive Company image by promptly addressing customer complaints and maintaining a clean, neat, and orderly facility for presenting Rain for Rent products and services to customers.
Participate in credit decisions by providing local customer knowledge to credit management.
Actively participate in Trade Associations as a director, officer or committee member.
Follow up and report results of all bids and marketing leads.
Execute Sales Plan, including: Brown Bags, Tow & Shows and referrals. Aggressively follow up on leads, prospects, bids and attend regular Sales Meetings at a bi-monthly minimum. Manage each Sales Reps individual Sales Plan to meet/exceed full product line representation.
Ride with Sales Reps and actively participate in Brown Bags, Tow & Shows and Sales Calls to ensure quality of presentations.
Promote Full Service Solutions including design, installation, service and operation.
Actively refer and communicate business opportunities to other branches and regions in a timely and documented manner.
Participate in annual budget process.
Promote cooperation and good communication with all Branch and Corporate personnel.
Be an active participant in the Company’s Safety Culture.
Know and practice Company’s Value Proposition.
Perform all other duties as assigned.