Assistant Branch Manager

SRS Distribution•Newnan, GA
•Onsite

About The Position

The Assistant Branch Manager (ABM) at SRS Distribution supports the Branch Manager in achieving excellence in branch operations, financial performance, and customer satisfaction. The role combines operational leadership, financial insight, team development, customer relationship management, and participation in strategic planning. The ABM helps ensure efficient branch operations, drives revenue growth, develops a high-performing team, and contributes to long-term branch success. The ABM supports company standards and operational improvements across the warehouse and branch, monitors financial performance and sales opportunities, and leads and develops warehouse personnel, drivers, and inside sales staff. The role builds customer relationships, resolves concerns, reviews reports and metrics, and collaborates with the Branch Manager on strategic plans. It also ensures compliance with company policies, safety standards, and operational procedures while maintaining a safe, organized, and efficient workplace. This position reports to the Branch Manager and supervises warehouse and operations staff, including drivers and inside sales support. It collaborates with sales, operations, and administrative teams. Travel of up to 25% is required to regional meetings, customer worksites, and branch locations. The work environment combines office work, customer engagement, and warehouse oversight in a fast-paced, dynamic setting. The role requires the ability to sit, stand, walk, bend, reach, and lift up to 75 pounds. Reasonable accommodations are provided as needed. A high school diploma or equivalent is required. Applicants need at least 1–2 years of experience in a warehouse, distribution, or supervisory/assistant management role; five or more years in a relevant industry is preferred. A valid driver’s license and clean driving record are required, as is the ability to pass a criminal background check and pre-employment drug screening.

Requirements

  • At least 1–2 years of experience in a warehouse, distribution, or supervisory/assistant management role.
  • Demonstrated ability to manage teams, oversee operations, and execute processes efficiently.
  • Strong organizational, communication, and interpersonal skills.
  • Proficiency in Microsoft Office Suite.
  • Valid driver’s license and clean driving record.
  • Ability to pass a criminal background check and pre-employment drug screening.
  • High school diploma or equivalent.

Nice To Haves

  • Prior experience in building materials, roofing, or a related industry.
  • Familiarity with ERP or warehouse management systems.
  • Experience in financial planning, budgeting, and revenue optimization.
  • Project management skills, including prioritizing tasks and managing multiple initiatives.
  • Leadership development experience and succession planning capabilities.
  • Strong relationship management skills with a focus on customer retention and satisfaction.
  • Knowledge of operational and warehouse safety protocols.
  • Five or more years of experience in a relevant industry.
  • Associate or bachelor’s degree in business administration, supply chain, or a related field.
  • OSHA 30-hour certification.
  • Forklift certification.

Responsibilities

  • Support the Branch Manager in implementing company standards and optimizing warehouse and branch operations.
  • Drive initiatives that improve productivity and efficiency, while keeping safety a priority.
  • Assist in achieving branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying sales growth opportunities.
  • Lead, mentor, train, and develop branch staff, including warehouse personnel, drivers, and inside sales teams; provide performance feedback and foster a collaborative workplace.
  • Build and maintain customer relationships, respond to inquiries, and resolve issues to support customer satisfaction and retention.
  • Collaborate with the Branch Manager to develop and execute strategic plans using market and operational insights.
  • Generate and review branch performance reports covering financial results, staffing forecasts and efficiency, inventory, and customer satisfaction; provide actionable insights.
  • Ensure adherence to company policies, safety standards, and operational procedures.
  • Maintain a safe, organized, and efficient warehouse and branch environment.
  • Guide, assign, and train personnel to execute branch operations efficiently.
  • Travel to regional meetings, customer worksites, and branch locations as needed, up to 25%.

Benefits

  • Competitive weekly or bi-weekly pay.
  • Discretionary bonuses.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Paid time off, including vacation, sick, volunteer, holiday, birthday, and floating time.
  • Medical, dental, and vision coverage.
  • Flexible spending accounts.
  • Company-paid life insurance and short-term disability.
  • Optional long-term disability and additional life insurance.
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