Assistant Branch Manager

Lebanon Federal Credit Union • Lebanon, PA

11d • Onsite

About The Position

Lebanon Federal Credit Union is seeking an enthusiastic, positive, friendly, and high-energy Assistant Branch Manager for one of its Lebanon locations. The role assists the Branch Manager with overall branch operations and assumes responsibility for the branch when the Branch Manager is absent. The Assistant Branch Manager guides and manages branch office service for new and existing members, including account transactions, loan applications, and new accounts. The role leads staff by exemplifying the credit union’s Core Values and solves problems within established policies and guidelines.

Requirements

• Bachelor’s degree in business management or 3–5 years’ experience in a financial institution.
• Leadership and supervisory skills that foster a team-oriented environment through effective bidirectional communication.
• Strong problem-solving skills.
• Ability to present information effectively and respond to questions from groups of managers, clients, members, and the public.
• Ability to prioritize and manage multifunctional tasks.

Responsibilities

• Assist the Branch Manager with branch operations, including potentially scheduling staff and answering questions about products and services, policies and procedures, and rules and regulations.
• Assist the Branch Manager with branch security, including opening and closing the facility and managing the vault and safe deposit.
• Apply branch policies and procedures.
• Work as a teller or member service specialist (MSS) as needed, including covering peak schedules or teller-line absences and shortages.
• Perform head teller duties as needed, including scheduling, ordering cash, and balancing.
• Function as a loan officer within an assigned level of authority.
• Assist staff or members with account problems.
• Maintain a cross-selling environment within the branch.
• Function as Branch Manager when that person is absent.
• Perform random accuracy audits in the Teller Service area.
• Support business development through active participation in community and credit union events.

Benefits

• Paid holidays
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Paid short-term and long-term disability insurance
• Paid life insurance
• 401(k) program with employer match
• Employee loan discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level