Assistant Branch Manager

MIDFLORIDA Credit Union•Altamonte Springs, FL

10d•Onsite

About The Position

MIDFLORIDA is seeking an Assistant Branch Manager to help improve members’ financial well-being by providing excellent service and offering products and services that save members time and money. The role involves opening and servicing accounts and loans, responding to member questions, supervising branch operations, and supporting staff development and performance. The position is located in Longwood–Altamonte Springs, Florida, and is full time. Salary is undisclosed.

Requirements

2–5 years of new account and lending experience.
Excellent service and communication skills.
Demonstrated leadership and staff supervision experience.
Knowledge of branch operations procedures.
High school diploma or equivalent.
Ability to lift up to 25 pounds and stand for long periods.
Ability to access and interpret information on computer screens, documents, reports, and cash denominations, and identify members.

Nice To Haves

Associate’s degree in a business-related field.

Responsibilities

Open and service accounts and loans, and answer member questions promptly and professionally.
Offer products and services that help members save time and money.
Supervise all aspects of the branch.
Audit new accounts and loan documentation.
Manage a cash drawer and assist with daily branch balancing.
Maintain a neat, professional appearance in accordance with credit union standards.
Use sound judgment and discretion while complying with established limits and guidelines.
Demonstrate integrity, trustworthiness, and professionalism.
Maintain a positive and professional attitude with members and partners.
Develop an understanding of customer-facing technology and discuss and enroll members in self-service options.
Set goals and objectives for team members and guide staff in developing action plans to achieve them.
Perform other duties as assigned.