Assistant Branch Manager Sales - Huntington, NY

JPMorgan Chase & Co. • Huntington Station, NY

1d • $38 - $48 • Onsite

About The Position

As an Assistant Branch Manager-Sales in a Chase branch, you support the Branch Manager and help create an exceptional, welcoming experience for clients and team members. You help shape branch success by developing team members, setting direction, and leading and coaching Relationship Bankers. You collaborate with specialists to address clients’ financial needs and represent Chase’s brand and culture through attentive service.

The role involves growing branch business while managing expenses, maintaining operational and regulatory standards, and building relationships with clients and the community. You help clients use self-service banking options and resolve issues, and keep the team aligned with branch priorities when designated by the Branch Manager. Completion of the Assistant Branch Manager Training Program is required before placement in the role. Travel is required as needed for in-person training and meetings. The position requires SAFE Act/NMLS registration and compliance with applicable Dodd-Frank and Truth in Lending Act requirements.

Requirements

• At least 2 years of management experience or retail banking experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to work in a fast-paced environment and demonstrate a positive, client- and colleague-focused leadership approach.
• Strong questioning, analytical, problem-solving, decision-making, organizational, and detail-oriented skills; ability to manage multiple tasks.
• Demonstrated ability to coach and empower employees to achieve results and grow in their roles.
• Ability to engage effectively in sales interactions and coach others to do so.
• Ability to educate and connect branch teams and partners, and strategically plan and manage staffing around clients’ needs.
• Ability to build client relationships, educate clients, and refer them to specialists when needed.
• Commitment to following policies, procedures, and regulatory banking requirements.
• Successful completion of the Assistant Branch Manager Training Program before placement.
• Ability to travel as required for in-person training and meetings.
• NMLS registration and ongoing compliance with the SAFE Act and applicable Dodd-Frank/Truth in Lending Act loan-originator requirements are conditions of employment.

Nice To Haves

• Ability to build relationships with local businesses and engage with the community.
• At least 1 year of Retail Banking Banker experience.
• College degree or military equivalent.

Responsibilities

• Identify team members’ talents and coach and motivate them to deliver attentive, friendly service.
• Set clear, achievable goals for the branch and team members, fostering an environment focused on client expectations.
• Grow the business and manage expenses while prioritizing client service.
• Ensure the team follows policies, procedures, and regulatory requirements.
• Build relationships with clients and the community, using clear and courteous communication to understand and anticipate needs.
• Educate clients about self-service banking options and resolve issues with attention to detail.
• When designated by the Branch Manager, keep the branch team informed and aligned with priorities to deliver seamless service.
• Lead and coach Relationship Bankers and collaborate with specialists to address clients’ financial needs.
• Complete the Assistant Branch Manager Training Program before placement as an Assistant Branch Manager-Sales.
• Travel as required for in-person training and meetings.
• Register with or update registration in the NMLS as required under the SAFE Act and maintain compliance with applicable requirements.

Benefits

• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.
• Other benefits and programs based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED