Assistant Boutique Manager

Richemont•Las Vegas, NV

2d•$85,000 - $100,000•Onsite

About The Position

Richemont, a global leader in the luxury sector, is seeking an Assistant Boutique Manager to support the Boutique Manager in creating a memorable client experience and a fulfilling employee experience. This role involves maintaining high operational standards and fostering a strong clienteling approach to drive business results. The Assistant Boutique Manager will be instrumental in developing the brand's reputation, managing boutique operations, and leading the sales team.

Requirements

Strong experience in cultivating and managing relationships with high-net-worth clients and key stakeholders, driving client loyalty.
Strong natural leadership, proven track record of leading teams and developing people.
Deep knowledge of the luxury environment, including brands, trends, and client expectations.
Expertise in managing 360° operations aspects, driving for operational efficiency and overall boutique experience.
5 years of experience in a leadership position.
Strong communication and interpersonal skills.
Fluent in English (written and spoken).

Responsibilities

Contribute to growing the Brand's reputation and desirability through networking and client events.
Initiate boutique events and activities through partnerships to boost sales and traffic.
Monitor the local business environment and its impact on sales, including competitor activities.
Drive and monitor CRM and clienteling initiatives in collaboration with the boutique team.
Develop individual relationships with clients and prospects, leading by example.
Partner with management to develop targeted action plans for clients and prospects.
Achieve quantitative and qualitative targets in line with Brand objectives.
Demonstrate sales leadership and assist in setting performance targets for the team.
Oversee and prepare reports, providing strategic analysis and action plans.
Prepare client analysis reports, sharing insights of local trends.
Develop and share in-depth knowledge of the boutique business.
Maintain high standards of presentation and client service.
Drive the adoption of new tools and services.
Manage boutique operations in accordance with Brand and group compliance policies.
Build strong partnerships with local Richemont Finance, Audit & Security teams.
Ensure adherence to all Brand and Richemont procedures.
Act as an Ambassador for the Brand at meetings and events.
Participate in PR events to promote boutique presence.
Adhere to the values and rituals of presentation established by the Maison.
Assist the Boutique Manager with coaching, training, motivating, and developing the sales team.
Lead by example with a high degree of professionalism.
Develop positive relationships with the team by understanding and addressing individual motivation, needs, and concerns.
Conduct motivational daily briefings.