Beauty Boutique Manager

Shoppers Drug Mart•Longueuil, QC

3d•CA$19 - CA$24•Onsite

About The Position

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. The ideal Beauty Boutique Manager will aim to: Vitalize commitment to achieving results – Demonstrate enlightened leadership – Analyze and solve problems – Mobilize our employees – Establish collaborative relationships – Demonstrate personal leadership and Build trust. At Shoppers Drug Mart®/Pharmaprix®, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart®/Pharmaprix® network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Requirements

Sales experience and a proven ability to meet objectives.
Cosmetics department experience.
Effective written and verbal communication skills.
Customer service-oriented.
Experience leading a team.
Planning, judgment, and decision-making skills.
Critical thinking and decision-making skills to solve customer needs.
Ability to react based on tasks and objectives defined by the management team.
Develop an annual personal development plan.
Work collaboratively with the pharmacist owner and store manager.

Responsibilities

Use sales tracking tools and the company dashboard to set sales objectives and meet targets.
Sell products and services to customers while coaching and advising staff.
Maximize sales by developing effective sales techniques.
Ensure staff members meet their productivity goals.
Always prioritize the customer and provide superior customer service.
Monitor ISSC survey objectives and results and communicate them to the team.
Lead by example in the appropriate use of the ELECTRONIC Customer Relationship application to provide superior customer service.
Book appointments for events and manage the schedule based on the increase in annual events.
Promote products through marketing and encourage the use of the PC Optimum program.
Ensure staff are trained on beauty product sales standards.
Guide, coach, train, and motivate staff.
Create a sales-conducive environment.
Prepare performance reviews in collaboration with the store manager.
Explain and implement the principles of "blue culture" and "BE values".
Create an environment conducive to applying the principles of "blue culture" and "BE values".
Use company tools to track sales.
Ensure cosmetic department operational standards are implemented.
Determine peak periods and schedule shifts accordingly.