Assistant Beverage Manager

Mystic Lake & Little Six Casino•Prior Lake, MN

About The Position

The Assistant Beverage Manager leads staff and manages the day-to-day bar and floor beverage operations to provide a pleasant guest experience and efficient service. The role is expected to spend 80% of the time on the floor and 20% on other assigned duties. It requires navigating complex situations with limited or evolving information, following alcohol-service policies and standards, coordinating service calls for property-wide beverage equipment, and ensuring guests across the casino floor receive beverages adequately and promptly. The position works Wednesday through Sunday, 9:00 AM to 6:00 PM. It includes responsibility for staffing, scheduling, team development, revenue opportunities, cash reconciliation, equipment and station readiness, and compliance with operational, safety, and responsible alcohol-service standards. The Assistant Beverage Manager also leads pre-shift meetings, handles required paperwork, and resolves guest and staff concerns.

Requirements

Must be at least 21 years of age.
Demonstrated leadership skills, supported by a combination of post-high-school restaurant/bar education and/or restaurant/bar experience totaling at least two years.
At least one year of supervisory experience in an alcohol-service environment.
Beginning experience with word-processing, spreadsheet, presentation, and electronic-mail software.
Excellent organizational and project-management skills.
Certified Food Service Manager Certificate, or ability to obtain it within one year of employment.

Responsibilities

Manage staff and resolve staff concerns; communicate effectively upward, downward, and laterally.
Manage daily bar and floor operations, including schedules, maps, and rotations, to ensure proper coverage.
Maximize revenue opportunities and monitor staff activities for efficient operations.
Conduct daily operations in accordance with policies, procedures, safety standards, and responsible alcohol-service requirements.
Ensure bartenders prepare alcoholic beverages according to enterprise recipes and standards.
Reconcile cash-outs for floor servers, concession servers, high-stakes servers, and bar staff.
Resolve guest and staff issues promptly and completely to support exceptional guest service and a positive work environment.
Prepare accurate, current team-member schedules that accommodate workflow.
Ensure bars and beverage stations are clean, adequately stocked, and have functioning equipment.
Lead direct reports, including interviewing, selecting, hiring, promoting, training, and developing team members.
Counsel team members and issue disciplinary action.
Complete required paperwork.
Prepare and deliver pre-shift meetings for all beverage positions.
Coordinate service calls for property-wide beverage equipment.
Ensure timely and adequate beverage supply across the casino floor.