Retail Banking - Floating Assistant Bank Manager

Independent Bank • Beverly Hills, MI

17d

About The Position

The Assistant Bank Manager supports the daily operations of a full-service branch, helps lead branch staff, ensures exceptional client service, supports sales activities, and contributes to operational excellence and employee development. When the Bank Manager is absent, the Assistant Bank Manager oversees branch operations and ensures continuity of service. This is a floating position requiring work at multiple branches during the week, including Beverly Hills, Farmington Hills, Brighton, and Livonia.

Requirements

• High school diploma.
• At least 1 year of direct or indirect leadership experience.
• Excellent interpersonal, presentation, and communication skills.
• In-depth knowledge of Independent Bank products and services, including the ability to introduce additional products and refer clients to appropriate departments or staff.
• Ability to demonstrate and train Bank clients and prospects on deposit products at their place of business.
• Availability to travel throughout the region or state to work at other branches or attend meetings.
• Adherence to regulatory compliance and personnel policies, including BSA, confidentiality, information security, and ethical standards.

Nice To Haves

• At least 3 years of banking experience is preferred.

Responsibilities

• Support daily branch operations, including branch administration policies, procedures, audits, staffing and scheduling, coaching, and client escalations.
• Share responsibility with the Branch Manager for developing branch staff through training, coaching, performance evaluations, and disciplinary actions.
• Provide training on new products and services to clients and staff.
• Assist clients with account migration from other banks, account maintenance, and loan support.
• Serve as the primary backup for teller line operations.
• Act as a point of contact for branch personnel and customers with operational questions, including override authority.
• Support branch growth initiatives, including promoting Independent Bank.
• Participate in special projects involving product conversions and new product development.
• Assist with complex transactions, overrides, and functions requiring additional authorization levels.
• Perform other duties as assigned.
• Comply with applicable regulatory and personnel policies, including Bank Secrecy Act (BSA), confidentiality, information security, and ethical standards, and complete online compliance and regulatory courses.
• Represent the Bank in the community through good customer relations.
• Travel throughout the region or state to work at other branches or attend meetings.

Benefits

• Competitive compensation package.
• Accommodating and flexible paid time off.
• A knowledgeable, goal-driven, and exciting team of colleagues.
• Exposure to different areas of banking and opportunities to work with industry leaders.
• Community-focused events and volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED