Assistant Bakery Team Leader

Northeast Grocery•City of Amsterdam, NY
•$18 - $26•Onsite

About The Position

The Assistant Bakery Team Leader delivers fast, friendly, helpful, and efficient service to Market 32/Price Chopper customers. This role assists the Bakery Manager with day-to-day operations, ensuring compliance with merchandising, sanitation, and training policies and procedures. It inspects bakery products to maintain availability and quality and maximize sales opportunities. The role also assists with product preparation, baking, merchandising, and presentation, and oversees department operations when the Bakery Manager is absent.

Requirements

  • Must be at least 18 years of age.
  • Demonstrated ability to lead and support others, with strong follow-through in achieving desired results and objectives.
  • High school degree or equivalent.
  • 6–12 months of related experience.
  • Strong communication skills.
  • Basic computer skills.

Responsibilities

  • Follow company 5S efficiency standards while providing fast, friendly, helpful, and efficient customer service.
  • Use a welcoming customer-service approach, including smiling, making eye contact, and thanking customers after fulfilling requests.
  • Maintain a neat, clean, and organized workstation in accordance with 5S standards.
  • Assist with bakery operations, including product preparation, baking, merchandising, and final presentation of bakery products.
  • Oversee department operations in the absence of the Bakery Manager.
  • Maintain customer satisfaction through product availability and quality, exceptional service, sanitary conditions, adequate presentation, and appropriate product variety.
  • Comply with corporate and state sanitation regulations and maintain a neat, clean workstation.
  • Manage and fulfill customer special orders accurately and promptly.
  • Assist with training and developing bakery associates to support corporate performance standards.
  • Follow company safety and training policies and procedures, and ensure bakery associates do the same.
  • Assist the Bakery Manager in maintaining corporate inventory levels in freezers, coolers, back rooms, supplies, and Deco Pac.
  • Develop proficiency in Bakery Department financial activities, including paperwork, weekly shrink, transfer sales, and budgets.
  • Control shrink by consistently following related policies and procedures.
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