Edgefield Power Station AAM

McMenamins•Troutdale, OR

8h•Hybrid

About The Position

The primary responsibility of the Assistant-Assistant Manager (AAM) is to assist in all pub operations under the guidance and direction of the Pub Manager. This position will be expected to be able to perform the responsibilities of non-management positions, and perform all opening and closing duties of the Pub. The AAM will often act as the host and will oversee the smooth and effective running of the shift. Other duties include working outside on a seasonal basis as well as indoors, and most importantly maintaining and providing excellent customer relations with all customers. The AAM may also assign sections to servers; serve guests and tables in assigned sections by taking food and beverage orders; delivering products in a timely manner; collecting payment; cashiering; work on a point of sale computer system; set-up, maintain, and breakdown service and work areas so that they are well stocked and organized for efficient and safe service; regulating labor; overseeing side work; cleaning duties; and train staff; administrative duties as assigned by manager. The AAM must effectively deal with personnel and customer service issues as they arise, provide appropriate service to the customer to meet their needs and requests whenever possible to assure customer satisfaction. The AAM must be available to help solve and troubleshoot any problems that come up during the course of a shift and report any issues to the Head Manager and District Manager. The AAM position can be hard physical work and this job also requires the ability to effectively multi-task in a fast paced and deadline-oriented environment. The AAM must also have the ability to work well independently and also as a member of a team.

Requirements

Obtain and maintain current food handlers and OLCC/WA liquor license.
Must be 21+ years old.
Excellent knowledge of wine, ales and spirits is required.
Available to work FT with a flexible schedule including days, evenings, weekends, and holidays.

Nice To Haves

Previous supervisory experience is preferred but not required.

Responsibilities

Assist in all pub operations under the guidance and direction of the Pub Manager.
Perform the responsibilities of non-management positions.
Perform all opening and closing duties of the Pub.
Act as the host and oversee the smooth and effective running of the shift.
Work outside on a seasonal basis as well as indoors.
Maintain and provide excellent customer relations with all customers.
Assign sections to servers.
Serve guests and tables in assigned sections by taking food and beverage orders.
Deliver products in a timely manner.
Collect payment and perform cashiering.
Work on a point of sale computer system.
Set-up, maintain, and breakdown service and work areas so that they are well stocked and organized for efficient and safe service.
Regulate labor.
Oversee side work.
Perform cleaning duties.
Train staff.
Perform administrative duties as assigned by manager.
Effectively deal with personnel and customer service issues as they arise.
Provide appropriate service to the customer to meet their needs and requests whenever possible to assure customer satisfaction.
Help solve and troubleshoot any problems that come up during the course of a shift.
Report any issues to the Head Manager and District Manager.

Benefits

Perks and employee discounts: $45 hotel rooms, 40% off bottles of wine, access to concerts.
Happy Hour beverage pricing all day.
40% off McMenamins apparel & spa services.
Shift food credits.
Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees.
401(K) plan with employer contribution to eligible employees.
Paid Time Off (PTO).
Opportunities to work at other locations like our winery or concerts.
Belief in a work life balance.
Positive work environment.
Multiple career path opportunities.