Assistant Activities Manager

Knightsbridge Capital Corporation•Greenough, MT

4h•Onsite

About The Position

The Assistant Activities Manager assists in planning, organizing, and executing the outdoor activity programs at Paws Up Montana. Working closely with the Wilderness Outpost leadership team, this role ensures guides and activity offerings consistently meet premier luxury standards while fostering a safe, engaging, and hospitable environment. Operating in a high-responsibility, fast-paced setting, the Assistant Activities Manager leads by example, managing guide schedules, overseeing equipment maintenance, and adapting dynamically to last-minute operational changes to deliver world-class guest experiences.

Requirements

Applicable leadership experience in outdoor recreation, resort activity operations, or luxury hospitality required
Experience with firearms, boating, or youth camps strongly preferred
Vast array of knowledge regarding outdoor recreational activities (e.g., shooting sports, watercraft, hiking, kids' programs) and high-level guest service standards.
Strong leadership, scheduling, time management, and conflict resolution skills
Decisive, adaptable, and articulate under fast-paced, changing conditions.
Proficient with resort management/scheduling software, basic office applications, and outdoor equipment/vehicle operational safety.
Self-motivated team builder with an adventurous spirit and passion for the outdoors who maintains a neat, professional presentation at all times.
Valid State Driver’s License and First Aid Certification required
Wilderness First Responder/WFR or advanced EMS variant preferred
Bachelor’s degree or equivalent experience preferred

Responsibilities

Plan and anticipate guest volume to manage daily and weekly staffing schedules, serving as the Manager on Duty when the Activities Manager is unavailable.
Assist in training, developing, and motivating the activity guide team, ensuring performance aligns with job standards, safety protocols, and resort core values.
Deliver world-class, personalized outdoor experiences by anticipating guest needs, actively engaging with participants, and resolving guest inquiries or scheduling conflicts.
Oversee routine care, safety checks, and maintenance schedules for activity vehicles, gear, firearms, boats, and recreational equipment.
Partner closely with Guest Experience Coordinators, concierge staff, and other resort departments to ensure seamless itinerary execution and clear operational communication.
Enforce strict safety, emergency response, and risk management guidelines across all outdoor excursions, firearms, boating, and children's activity programs.
Perform additional duties as assigned by the Activities Manager or Wilderness Outpost leadership.