Assistant Account Manager, Sephora

Tatcha•San Francisco, CA
•$70,000 - $80,000

About The Position

The Assistant Account Manager will support the Senior Account Manager and Senior Director in executing retail sales strategies, managing key account relationships, and ensuring effective execution of product launches, promotional activities, and merchandising initiatives. The role provides operational support and coordinates across functions to help drive business objectives. The position supports retail strategy and execution across in-store and online channels, including promotional programs, product launches, retail activations, SKU setup, sampling, and points opportunities. It coordinates launch plans with internal teams such as Marketing and Education, maintains brand plans, and serves as a point of contact for account-specific needs. The Assistant Account Manager also supports retailer relationships and presentations, promotional calendars, merchandising, inventory management, product visibility, and digital strategy. Responsibilities include owning billing and invoicing processes, managing the internal creative process and timelines for PDPs and other marketing materials, evaluating promotional and sampling activities, and gathering market, competitor, and industry insights to identify opportunities.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field.
  • 2–3 years of experience in retail account management, preferably in the beauty or skincare industry.
  • Excellent organizational and time-management abilities.
  • Excellent communication and relationship-building skills, with a focus on collaboration.
  • Experience in financial analysis, sales forecasting, and budget management.
  • Ability to work in a fast-paced environment and handle multiple priorities simultaneously.
  • Proficiency in Microsoft Excel, PowerPoint, and retail analytics tools.

Nice To Haves

  • Experience working with Sephora is highly preferred.

Responsibilities

  • Assist in developing and executing in-store and online retail strategies aligned with brand goals.
  • Support the planning and implementation of promotional programs, product launches, and retail activations, including SKU setup.
  • Coordinate new product launches with cross-functional teams, including Marketing and Education, to support timely execution and comprehensive plans.
  • Partner with internal and external teams on sales and promotional initiatives, including sampling and points opportunities.
  • Serve as a point of contact for internal teams and help meet account-specific needs across the business.
  • Maintain accurate brand plans and communicate changes to cross-functional partners.
  • Maintain day-to-day communication with key retail partners and support strong relationships.
  • Support the creation of retailer presentations and marketing materials.
  • Work with retail partners to execute promotional calendars, merchandising strategies, and inventory management in-store and online.
  • Coordinate with retail teams on product visibility and digital strategy to optimize in-store and online sales.
  • Support P&L management by owning billing and invoicing processes.
  • Own internal creative processes and timelines, including PDPs and other marketing materials.
  • Track and evaluate retailer promotional and sampling activities and provide feedback and recommendations.
  • Gather market data, competitor insights, and industry trends to identify growth opportunities and areas for improvement.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Accident insurance
  • Critical illness insurance
  • Disability insurance
  • Retirement savings plans with company match
  • Paid family leave
  • Education-related programs
  • Paid time off
  • Paid holidays
  • Eligibility to participate in the company discretionary bonus plan based on personal performance and company results
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