Assistant Vice President, National Accounts (Sephora)

Charlotte Tilbury•New York, NY
•$200,000 - $215,000

About The Position

Charlotte Tilbury Beauty is seeking an ambitious, strategic commercial leader to lead its Sephora North America partnership, covering Sephora US, Sephora Canada, and Sephora at Kohl’s. The role owns the partnership’s commercial strategy and performance, with responsibility for sustainable sales growth, market-share gains, profitability, and strengthening the brand’s position in beauty. As the senior relationship lead for Sephora North America, the Assistant Vice President translates business ambitions into joint business plans, identifies growth opportunities, and negotiates retailer investment and support. The role leads a team and aligns cross-functional partners to deliver priorities across stores and digital channels. It uses data, consumer insights, and financial analysis to inform decisions, improve returns, and turn complex challenges into actionable plans. The position leads account strategy, annual planning, retailer negotiations, sales and profitability performance, forecasting, inventory and assortment coordination, promotional strategy, and performance reviews. It also develops a high-performing team across Account Support and Trade Marketing and coordinates execution with Field, Education, Planning, Marketing, Visual Merchandising, PR, Store Design, Finance, Demand Planning, and Supply Chain.

Requirements

  • At least 7 years of progressive national account management experience.
  • Track record of leading major retail partnerships and delivering profitable growth.
  • Strategic and commercial judgment, including the ability to turn retailer priorities, consumer insights, and financial analysis into account strategies.
  • Strong communication and negotiation skills, including confidence presenting to senior leaders, leading complex negotiations, and building trusted relationships.
  • Analytical and performance-driven approach, using sales, stock, and financial data to identify opportunities, challenge assumptions, and drive decisions.
  • Advanced Excel and PowerPoint skills.
  • People leadership skills, including setting direction, coaching, creating accountability, and developing talent.
  • Ability to navigate ambiguity, adapt to changing commercial priorities, and turn challenges into practical actions.
  • Collaborative approach, curiosity, continuous-learning mindset, and passion for beauty and the consumer.

Nice To Haves

  • Prestige beauty experience.
  • Sephora experience.

Responsibilities

  • Define and execute the commercial strategy for Sephora North America, aligning internal leaders, cross-functional teams, and retailer partners around growth priorities.
  • Deliver annual sales, market-share, and profitability targets through planning, investment decisions, and performance management.
  • Lead joint business planning and senior retailer negotiations, securing reciprocal commitments, investment, and support.
  • Grow the business through distribution expansion, increased store productivity, e-commerce performance, and innovation launches.
  • Use market trends, consumer insights, and competitive intelligence to develop plans that strengthen category leadership and brand positioning.
  • Build partnerships with retailer Buying, Merchandising, Marketing, and Planning teams.
  • Negotiate space, location, in-store activation, and digital exposure, securing measurable retailer commitments.
  • Drive retail sales, net revenue, and profitability against targets, translating account, category, channel, and store performance into action.
  • Align Field and Education teams around retail targets and productivity priorities, supporting plans to achieve and sustain #1 makeup rankings across the estate.
  • Respond to trading trends by accelerating growth opportunities and addressing underperformance across stores and e-commerce.
  • Lead account forecasting with Planning, including core and innovation assumptions, budget submissions, and visibility of risks and opportunities.
  • Partner with Planning, Marketing, Demand Planning, and Supply Chain to optimize assortment, inventory, availability, shipments, and returns.
  • Identify incremental shipment opportunities based on demand and stock needs, and ensure timely purchase-order execution and resolution of supply constraints.
  • Lead weekly trading reviews and monthly performance discussions with Sephora, using sales, rankings, productivity, stock, and competitive insights to agree actions.
  • Define markdown and promotional strategies and partner with Finance to evaluate business cases, secure approvals, and maximize incremental sales and return on investment.
  • Build, lead, and develop a high-performing team across Account Support and Trade Marketing, setting priorities, responsibilities, and performance expectations.
  • Coach team members, provide actionable feedback, create development plans, build succession pipelines, and support career progression.
  • Create a collaborative, commercially curious, accountable team culture that empowers decision-making and constructive challenge.
  • Align Field and Education teams around trading priorities and translate store insights into targeted execution and sell-through actions.
  • Lead integrated annual account planning with Marketing, Visual Merchandising, PR, and Store Design, coordinating launches, events, and retailer activations.
  • Partner with Planning to optimize assortment, space, and counter productivity using performance insights.
  • Oversee visual merchandising priorities and secure timely retailer approvals and delivery of updates.
  • Mobilize cross-functional teams around tailored launch and growth plans for new and existing distribution.
  • Align local and global stakeholders on an activation calendar, balancing Sephora priorities with regional plans and reviewing results against objectives.

Benefits

  • Generous staff discount on all products.
  • Medical, dental, and vision benefits.
  • Pre-tax commuter benefits.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program (EAP).
  • 401(k) with company match.
  • Paid Time Off.
  • Birthday PTO.
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