Assistant Vice President, National Accounts (Sephora)

Charlotte Tilbury•New York, NY

3d•$200,000 - $215,000

About The Position

Charlotte Tilbury Beauty is hiring an Assistant Vice President, National Accounts to lead its Sephora North America partnership, covering Sephora US, Sephora Canada, and Sephora at Kohl’s. The role owns the commercial strategy and performance of the partnership, with responsibility for sustainable sales growth, market-share gains, profitability, and strengthening the brand’s position in beauty. The AVP serves as the senior relationship lead, developing joint business plans, negotiating retailer investment and support, and aligning internal and retailer teams around priorities across stores and digital channels. The role combines strategic account leadership with commercial planning, performance management, and execution. It involves leading retailer negotiations; driving sales, net revenue, and profitability; identifying opportunities in distribution, store productivity, e-commerce, and innovation; and using market, consumer, sales, stock, and financial insights to guide decisions. The AVP partners with Planning, Marketing, Demand Planning, Supply Chain, Finance, Field, Education, Visual Merchandising, PR, and Store Design to coordinate forecasts, assortment, inventory, launches, promotions, and retailer activations. The AVP also leads and develops a team of three across Commercial and Trade Marketing, establishing clear priorities and accountability while coaching team members and supporting career progression. The role reports to the VP, Commercial & Retail Planning. Charlotte Tilbury describes its environment as fast-paced, dynamic, and evolving, with an emphasis on agility, ambition, collaboration, and excellence.

Requirements

At least 7 years of progressive national account management experience.
Track record of leading major retail partnerships and delivering profitable growth.
Strategic and commercial judgment, including the ability to turn retailer priorities, consumer insights, and financial analysis into account strategies.
Confident senior-level communication, complex negotiation skills, and the ability to build trusted retailer and internal relationships.
Ability to use sales, stock, and financial data to identify opportunities, challenge assumptions, and drive decisions.
Advanced Excel and PowerPoint skills.
Proven people leadership, including setting direction, coaching, fostering accountability, and developing talent.
Ability to navigate ambiguity, adapt to changing commercial priorities, and turn challenges into practical actions.
Collaborative approach, curiosity, continuous learning, and passion for beauty and the consumer.

Nice To Haves

Prestige beauty experience.
Sephora experience.

Responsibilities

Define and execute the commercial strategy for Sephora North America, aligning internal leaders, cross-functional teams, and retailer partners around growth priorities.
Deliver annual sales, market-share, and profitability targets through planning, investment decisions, and performance management.
Lead joint business planning and senior retailer negotiations, securing reciprocal commitments, investment, and support.
Grow the business through distribution expansion, greater store productivity, stronger e-commerce performance, and innovation launches.
Use market trends, consumer insights, and competitive intelligence to strengthen category leadership and brand positioning.
Build influential relationships with retailer Buying, Merchandising, Marketing, and Planning teams.
Negotiate space, location, in-store activation, and digital exposure to improve brand presence and profitable growth.
Drive retail sales, net revenue, and profitability against agreed targets, translating account, category, channel, and store performance into actions.
Align Field and Education teams behind retail targets and productivity priorities, supporting sustained #1 makeup rankings across the estate.
Respond to trading trends by accelerating opportunities and addressing underperformance across stores and e-commerce.
Lead account forecasting with Planning, including core and innovation assumptions, budget submissions, and visibility of risks and opportunities.
Partner with Planning, Marketing, Demand Planning, and Supply Chain to optimize assortment, inventory, and availability while minimizing shortages, excess stock, and returns.
Identify incremental shipment opportunities based on demand and stock needs; support timely purchase-order execution and resolve supply constraints.
Lead weekly trading reviews and monthly performance discussions with Sephora, securing clear actions and commitments based on sales, rankings, productivity, stock, and competitive insights.
Set markdown and promotional strategies with Finance, evaluate business cases, secure approvals, and maximize incremental sales and return on investment.
Build, lead, and develop a high-performing team across Account Support and Trade Marketing, with clear priorities, responsibilities, and performance expectations.
Coach team members, provide actionable feedback, develop tailored growth plans, build succession pipelines, and support career progression.
Foster collaboration, commercial curiosity, and accountability, empowering team members to make decisions and challenge established thinking.
Translate store insights into targeted actions with Field and Education teams to improve execution and sell-through.
Lead integrated annual account planning with Marketing, Visual Merchandising, PR, and Store Design, coordinating launches, events, and retailer activations to drive customer acquisition and retention.
Work with Planning to optimize assortment, space, and counter productivity using performance insights.
Oversee visual merchandising priorities, retailer approvals, and delivery of updates to maximize brand visibility and commercial impact.
Coordinate tailored launch and growth plans for new and existing distribution, building toward sustained #1 makeup rankings.
Align local and global stakeholders on an activation calendar, balance Sephora and regional priorities, and review results against objectives.