Asset Servicing Senior Associate

DTCC • Tampa, FL

8d • Hybrid

About The Position

The Asset Servicing Senior Associate works within Enterprise Business Operations (EBO), which supports operations and asset services across DTCC businesses including DTC, NSCC, FICC, Wealth Management Services, Insurance & Retirement Services, Global Market Entity Identifier, and Global Service Bureau. The role supports Corporate Actions Processing, which processes asset servicing events for DTC-eligible securities and responds to related client inquiries. Corporate Actions includes Principal and Income, Stock Dividends, Dividend International Services, Global Tax Services, Mandatory Reorganization, Voluntary Reorganization, and P&I Event Reconciliation Support.

The position supervises the day-to-day work of a designated team and directly manages employees. It ensures adherence to procedures, controls, and critical timeframes while supporting client service, risk management, staff development, and operational improvement. The role also resolves exceptions and complex inquiries, maintains procedures and job aids, and participates in team projects and compliance-related activities.

Requirements

• At least 6 years of related experience.
• Bachelor's degree preferred, or equivalent experience.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Supervise the day-to-day activities of a designated team and directly manage people.
• Ensure adherence to procedures and critical timeframes while managing competing priorities.
• Evaluate and develop employees through ongoing feedback and formal and informal learning opportunities.
• Identify training gaps and implement appropriate actions to address them.
• Identify and mitigate risk by applying knowledge of department controls, spotting opportunities, and identifying root causes.
• Meet internal and external client needs by responding to inquiries accurately and promptly and resolving issues in a timely manner.
• Resolve exceptions and assist with complex inquiries.
• Apply principles, procedures, requirements, regulations, and policies related to specialized business functions.
• Write and maintain procedures and job aids; identify procedure gaps and update procedures as directed.
• Communicate effectively, participate actively in meetings, learn from feedback, and present information clearly to small and mid-sized groups.
• Assist with benchmark tracking, audit follow-up, compliance, and risk management activities.
• Participate in and take ownership of team-impacting projects and initiatives.
• Integrate risk and control processes into daily responsibilities, monitor and mitigate risk, and escalate appropriately.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension or retirement benefits.
• Paid time off, personal and family care, and other leaves of absence.
• Flexible/hybrid work model of three days onsite and two days remote.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior