Asset Servicing Senior Associate

DTCC • Tampa, FL

14h • Hybrid

About The Position

The Asset Servicing Senior Associate works within Enterprise Business Operations, which supports operations and asset services across DTCC businesses. The role is part of Corporate Actions Processing, which announces and processes asset servicing events associated with DTC-eligible securities and responds to client inquiries. Corporate Actions encompasses Principal and Income, Stock Dividends, Dividend International Services, Global Tax Services, Mandatory Reorganization, Voluntary Reorganization, and P&I Event Reconciliation Support.

The position supervises a designated team’s daily activities, directly manages people, supports accurate and timely processing, and helps ensure adherence to procedures, controls, and critical timeframes. It also develops team members, resolves exceptions and complex inquiries, maintains procedures and job aids, contributes to projects and compliance activities, and integrates risk management into day-to-day work.

Requirements

• Minimum of 6 years of related experience.

Nice To Haves

• Bachelor's degree preferred, or equivalent experience.

Responsibilities

• Supervise the day-to-day activities of a designated team and directly manage people, ensuring adherence to procedures and critical timeframes while managing competing priorities.
• Develop team members by providing ongoing feedback and formal and informal learning opportunities; identify training gaps and take appropriate action.
• Identify and mitigate risk through knowledge of department controls, recognizing opportunities and root causes of issues.
• Meet the needs of internal and external clients by responding to inquiries accurately and promptly, resolving issues, handling exceptions, and assisting with complex inquiries.
• Apply principles, procedures, requirements, regulations, and policies relevant to specialized business functions.
• Write and maintain procedures and job aids; identify procedure gaps and update procedures as directed.
• Communicate effectively, participate actively in meetings, learn from feedback, and present information clearly to small and mid-sized groups.
• Assist with benchmark tracking, audit follow-up, compliance, and risk management activities.
• Participate in and own team-impacting projects and initiatives.
• Integrate risk and control processes into daily responsibilities, monitor and mitigate risk, and escalate appropriately.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension and retirement benefits.
• Paid time off, personal/family care, and other leaves of absence.
• Flexible/hybrid work model with three days onsite and two days remote.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed