Asset Servicing Associate

DTCC•Tampa, FL
•Hybrid

About The Position

As an Asset Servicing Analyst within DTCC's Asset Servicing Operations organization, this role supports the operational activities that enable securities to become eligible for DTCC services and receive ongoing servicing throughout their lifecycle. It supports processing DTC-eligible securities and associated corporate action events, facilitating the movement of information, cash, and securities across the marketplace. The role supports specialized operational functions across Underwriting and Corporate Actions. Depending on the functional area, activities may include security eligibility, Principal & Income processing, Stock Dividends, International Dividend Services, Mandatory Reorganizations, Voluntary Reorganizations, and other asset servicing functions.

Requirements

  • Minimum 4 years of experience in Asset Servicing, Corporate Actions, Securities Operations, Custody and Clearing Operations, Capital Markets Operations, Financial Services Operations, or a related field.
  • Strong attention to detail and consistent delivery of high-quality results.
  • Ability to build working relationships and collaborate across teams and functional areas.
  • Professional communication skills with stakeholders at various organizational levels.
  • Strong knowledge of assigned products, processes, and operational functions.
  • Sound judgment and critical thinking to resolve operational issues and challenges.
  • Ownership of deliverables and ability to drive work through to completion.
  • Ability to identify opportunities to improve efficiency, quality, controls, and operational effectiveness.
  • Ability to adapt to changing business needs and priorities.
  • Accountability for individual performance and contributions to team objectives.

Nice To Haves

  • Bachelor's degree or equivalent experience.
  • Supports the development of others through knowledge sharing and collaboration.
  • Continuous learning mindset and active pursuit of professional growth.

Responsibilities

  • Execute operational processes using established procedures, controls, and business knowledge across underwriting, corporate actions, and other asset servicing functions.
  • Own assigned operational activities and deliverables, meeting deadlines, service commitments, and quality standards.
  • Research, analyze, and resolve operational exceptions, discrepancies, and inquiries.
  • Apply knowledge of asset servicing products, operational processes, and securities processing concepts to day-to-day activities.
  • Build knowledge of department controls and incorporate risk and control processes into daily work to monitor and mitigate risk.
  • Collaborate with internal and external business partners to resolve issues and support operational effectiveness.
  • Support onboarding and knowledge sharing, and serve as a resource for less experienced team members.
  • Participate in departmental projects, testing, process improvement initiatives, and business change activities.
  • Use data, reporting, and technology tools to support decision-making and improve execution quality.
  • Identify opportunities to improve operational efficiency, quality, and process effectiveness.
  • Maintain a focus on quality, service excellence, and continuous professional development.

Benefits

  • Competitive compensation, including base pay and annual incentive.
  • Comprehensive health and life insurance and well-being benefits, based on location.
  • Pension / retirement benefits.
  • Paid time off, personal/family care, and other leaves of absence.
  • Flexible/hybrid model of 3 days onsite and 2 days remote.
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